Dunkin' - Edison
Dunkin'
Description
At this local Dunkin', experiences vary widely, reflecting both exceptional and disappointing service. While some patrons praise the friendly, attentive staff, particularly a standout employee named Raul, others recount frustrating encounters, including incorrect orders and poor communication. Morning visits seem to garner higher satisfaction, with fresh coffee and well-prepared food, though shortages of donuts can be disheartening. Many express exasperation over frequent mistakes, especially with drive-thru orders. Despite the inconsistent service, there remains hope for improvement, as some customers leave with positive memories, underscoring the restaurant's potential to delight with quality food and service.
Images
Feedback
Very good service in the early morning hours. coffee was good and the bagel was perfectly roasted. in the morning. never been during the later hours, so cant comment on it.
Bad customer service. I asked for avocado toast that they only put the avocado on the brot without tasting it. I also asked for a strawberry trunk and my quitting said it too. but they gave me a picry and told me that they had no bleeding. I said why I didn't say that, and the guy says I told you that. I said how could you tell me when I didn't even talk to you. Then they had a job because I didn't want the pfirsich to drink. incredible! now I was in the drive after minen. can I have my lunch? she said, what did you order? I said you should be kidding me, and she says, I'm asking myself because I don't know, but I'm giving my food how she gives me this lame excuse.
Love it! I only listen to the work and get a simple donut. the woman is very polite!
This dunkin donuts is FKNG TERRIBLE's slowest service, the staff are simply incompetent. waited for a drink with a car in front of me for over 15 minutes. This is every time I come, something has to be changed
I'm baffled by how every single drink in our order was completely wrong. It makes me wonder if they mixed up our order with someone else's. However, going to another store to get a cup of coffee was a pleasant experience. We decided to try this place instead of our usual Dunkin' Donuts for convenience, but we won't be making that mistake again.
FAQ
More information
QR-Code for the menu

