Images
ContributeReserve now
Feedback
Contribute FeedbackHanover Tap offers an inviting atmosphere and a diverse menu, praised for its food quality and cozy, spacious setting. Many patrons enjoyed memorable meals like haggis and chicken bacon salad, while others celebrated special occasions in private function spaces, noting the friendly staff. However, customer service inconsistencies left some disappointed; issues ranged from unhelpful booking procedures to rude treatment and desserts being served in a basket. Despite the occasional service setback, enthusiastic guests commend the heartwarming ambiance and delicious offerings, making Hanover Tap a venue of contrasting experiences worth exploring for those in search of good food and a lively atmosphere.
Our reservation was on time and we were seated at a large table in the center of the restaurant. We had mentioned when booking that we were celebrating a tattoo but were not informed that we needed to download an app to place our order. We eventually figured out how to use the app to order drinks and food on our own, but encountered a problem and had to go to the bar to order again. The drinks were decent and served promptly, but the food took over an hour to arrive, with the last burger coming out at the same time as the first one. We had to visit the bar twice to inquire about our order. Overall, we were not satisfied with the experience and do not plan to return. It may be more suitable for smaller groups, as ordering was challenging for our group. Suggest providing clearer instructions on how to use the app and assigning a server dedicated to larger parties in the future to improve the dining experience.
The food was good, but we were disappointed that two things on the menu were not available. The main issue was being seated in the middle of a large staff party with around 30-35 people, making it difficult to have a conversation without shouting across the table. We would have preferred to be seated away from the group or at least been warned about it before arriving. It felt more like a bar that also serves food rather than a restaurant.
Great bar to watch F1! Staff are great and good service!
For a casual night to watch some football and have good drinks and bar food this place was perfect!
I do not recommend this restaurant. The staff are disrespectful to international guests and I was not impressed. I will not be returning.