Applebee's - Edinburgh

When we went and we noticed there was hardly anybody in there. We stood there and waited on the hostess for about five minutes before we were seated. Our drinks... read more When we went and we noticed there was hardly anybody in there. We stood there and waited on the hostess for about five minutes before we were seated. Our drinks came out the same time as our appetizer and our entrée. It felt like they were rushing us to leave. I personally love Applebee’s, so we decided to try again. Same thing, we walked in and there was Hardly any customers in there. We stood at the hostess station several minutes before we walked out.

When I entered, no one was to be found. I sat at the bar for approx 20 mins before an employee walked out from the back and I asked if they were open. The barte... read more When I entered, no one was to be found. I sat at the bar for approx 20 mins before an employee walked out from the back and I asked if they were open. The bartender finally came out from the back, and to her fairness, she was very sweet and apologetic. Throughout my stay, I noticed the employees preferred to stay in the back and talk. At one point some guests came in and stood at the hostess table for approx 10 mins before leaving because no one was in the dining area. The food was very good, and the bartender periodically checked on me before retreating to the back. It didn’t appear there was a manager on siteI think one could be needed to make sure the staff is keeping control of the floor.

This Applebee’s is insane. INSANE. July 21 Pop in for a quick bite on our way up to Indy for a concert. It takes us forever to get seated in an empty restaurant... read more This Applebee’s is insane. INSANE. July 21 Pop in for a quick bite on our way up to Indy for a concert. It takes us forever to get seated in an empty restaurant. Takes even longer for a bartender to acknowledge us (saying she’d be with us in a minute). At least 15 minutes before drinks hit the table. I chalk this up to it being 5:00 on a Sunday, and the shifts might be changing. Little help is to be seen. Never saw a manager. The three of us that went are baffled by the experience as a whole. August 9 Pass this establishment on my way from Edinburgh to Columbus right at lunch time with a friend and say “Let’s get some boneless wings.” Get seated quickly in a mostly empty restaurant (again). 5 minutes go by and no one has even passed our table or gone behind the bar. One server is sitting two tables down from us on her phone eating some french fries Does not acknowledge us at all. I understand we might not have been her assigned table to wait on, but we waited a total of 8 10 minutes before walking out without anyone saying a word. September 6 Working in the area, I take a business partner there for the $0.50 boneless wings special. It is an empty restaurant (again) with dirty dishes on the bar rail. Bartender greets us and we order on her first pass to make sure we aren’t waiting forever. Food comes out quickly, but then the bartender disappears. We sit for a good 10 minutes with empty plates and drinks, as the bartender and manager are laughing in eye shot. Cannot get their attention. They disappear into the kitchen, never to be seen again. I have to get up and ask a slumped over waitress at a booth with a laptop that says “TRAINING” on it if there is anyone that will take my payment. She goes to get the bartender in the back who cannot come out because she is taking a to go order. – I’ve worked in restaurants for over a quarter of my life, and it baffles me that this establishment is still open. Ask any of my friends I LOVE me some Bees. But I’ve been spoiled with the location on 25th and Central in Columbus. The staff there is amazing, and that location seems to have a competent management team and franchisee that cares. All Applebees are not equal. If this is the franchisee owner’s fault, then you have squandered your investment. If this is the management’s fault, I have no idea how you haven’t shuddered the doors. There is just no way this place can be profitable with the assumed comps they have to provide customers for their awful service. If you’re looking for a job where you don’t have to work at all, this place is likely hiring and has zero standards.

Food: 4 Service: 3 Atmosphere: 3 read more Food: 4 Service: 3 Atmosphere: 3

Bourbon Street Steak Shrimp never disappoints! Was exceptionally Yummy Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere... read more Bourbon Street Steak Shrimp never disappoints! Was exceptionally Yummy Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pretzel Sticks