Katrinah's East Mountain Grill

The food and service were excellent. I'll have to add some pictures. Very attentive and friendly staff. I had their Cobb Salad with Gyro Lamb meat and Onion rings. The Onion rings and home made Ranch were delicious. The Salad was fresh, the way it should be. Thanks for the Great Service, see you again soon. A definite must try. ?

We had a group of seven for lunch at Katrinah's and overall it was pretty good. They were short handed and warned us that the service might be slow when we got there. They did an awesome job and no one in the place seemed to mind an extra minute. The food was pretty good although my shredded pork burrito was cold and was barely warm after being microwaved. The rest of the entrees were very good to great. We'd probably go back and try some other items on the huge menu. I'd like to try one of the burgers next time.

Friday fish special. So delicious. First time we were here and we Will be back. Excellent service. Make sure you try the coffee!!!

I think you can only get a good service here if you are regular. I called my order in 20 minutes before arrival. The lady who took my order said it was 15-20 minutes. When I was there, she said it was upstairs. 20 minutes later she came with a bag and said here that you go, no mention of the over 40 minutes waiting for me to be on a 30-minute lunch break. I rushed to my car to get back to work and tipped my Styrofoam box just to find a burger, no pommes! I was still in the parking lot, so I went either for my fries or a possible partial refund. The woman who helped me was not apologetic at all. I told her I was wasting my lunch without eating, but she wasn't. I also told her that I had no time to wait until Fritten was cooked. If they weren't ready, I needed a refund right away. Then she went back to the kitchen and returned only 10 minutes later with a small pommes, gave me the bag and left without word. For the first and last time I will visit this restaurant for bad service. Even the food was okay, but burgers cooked too much and dry. I should have turned to Sonic, where her company office offers training for customer service?

She was looking for a place for a quick bite as we were just here one night. This place was excellent. My wife had the Portobelloburger with steamed broccoli. I had the Taco salad. Both were very delicious. Good service and cheap. Can go wrong