Smashburger - Feedback

Don't believe my order was fresh and made to order Burger was a double bacon cheeseburger. It was dry and and the bacon was overcooked. The Onion ring was old a...

Service was ****. Waited 35 min at counter and watched many walk out with no order and no food. Guy stood at food window, just stood there waiting for food. Non...

Worst Smashburger that I have ever had, and I am (was) a huge Smashburger fan. When the locations I normally go to closed during pandemic, I drove out of my way...

Food was cold by the time I got it home. No one was at the counter so I was standing there for a few minutes Ike wtf before someone finally popped out and asked...

Food was ok. The young man that helped us was very polite. He explained to me that they didn't make haystack onion rings anymore which I was sad about. Its been...

Some of the best burgers and pommes I've ever had! You must try the smash fries!!!

Always delicious!!! Many variety to choose and the fact that I am gluten-free and they have many gluten-free options is quite awesome! The prices are also good!...

Absolutely delicious! Looks like a fast food line, food is served quickly like a fast food line, but whether its burgers or salads, this place is NOTHING but fa...

Had my first smashburger and it was great. Came too hot to eat, had to wait until it cools down. That never happened. Great service at Eden Prairie. Benny, you...

It was our first time eating here and it was delicious! Loved all the different options to choose from! Very friendly staff!

This was honestly one of the most bland disappointing meals in my entire life. It was flavorless I got maybe 15 fries for a 14$ entree. Never tried smash burger...

Upon arrival, the greeting from the older, short statured gentleman (with short, light blondish hair who was working the front register, and logged under the na...

Eden prairie location had only one employee out front doing everything! Taking orders, making shakes, cleaning tables, etc. all the while the computer system wa...

Employees obviously need more training, it's sad when they don't even know what they're able to ring up and what they can't. We asked if we could make items int...

Bad! They used to be great. I used to hit them for lunch frequently and loved it? It?s been a couple years and they not only went downhill but crashed at the bo...