Menu - Van Balveren

Happily surprised with the airconditioning in the room and the quality of the breakfast buffet. I talked to two different receptionists. The male receptionist I... read more Happily surprised with the airconditioning in the room and the quality of the breakfast buffet. I talked to two different receptionists. The male receptionist I talked to really understands the business. He is friendly, efficient and keeps his promises and makes sure the rooms will be paid for. The female receptionist seemed to be a bit lost. Didn't work efficiently at all, forgot to put the room keys to the guests names before laying all the keys on the counter . Then she left to go do something at the bar while leaving all room keys on the counter, unsupervised. It was a bit chaotic and she didn't seem to have the situation under control. I hope the hotel is making time to train her better.

Great hotel. Especially if, like us, you are a guest at a wedding in the castle. Rooms a bit on the small side. And 1, in our view, a major drawback: the skylig... read more Great hotel. Especially if, like us, you are a guest at a wedding in the castle. Rooms a bit on the small side. And 1, in our view, a major drawback: the skylight can only be closed or wide open. You sleep directly under it, so open is not nice. And certainly not when it starts to rain at night. So then closed it.... Got a bit stuffy warm. A small adjustment to the window so that you can open it a crack would be a big plus.