The Boardwalk - Eastbourne

My husband and I often have our morning coffee here and always find the coffee to be great and the staff to be really lovely. We certainly do not recognise them as being anything other than helpful.

I visited this restaurant at the end of lockdown. My husband, who is exempt from wearing a mask, entered without one. The female staff member behind the bar was very rude and aggressive about this. I have noticed similar incidents happening to other people as well. Additionally, the coffee was not good at all. I strongly suggest avoiding this restaurant, regardless of whether you wear a mask or not.

This is a nice little licensed cafe built into the seafront walls at Eastbourne. We had a nice drink here and we sat at a table on their boardwalk terrace just opposite the cafe, adjacent to the beach. Great views of the pier and out to sea, fine as long as the weather is fair.

I had a negative experience at the restaurant when I met with a lady behind the counter. She asked me to wear a face mask, but I explained that I was exempt. She was rude and unapologetic, insisting that I needed a mask. I showed her my Exemption Card, but she was still unimpressed. I asked to speak to the manager or owner, but she only offered to provide me with the company details on a website. When I pushed for a contact number, she gave me a mobile and landline that were both non-functional. I would appreciate it if the owner of Broadwalk Cafe could contact me to discuss this further. I also took photos of the staff member during this interaction.

Ever since the second lockdown, I have been regularly visiting Eastbourne for my daily exercise. I was delighted to discover a fantastic takeaway cafe that offers a wide selection of coffees, sandwiches, hot pies, and delicious cakes. Sitting on the wall outside, enjoying the sea view with my coffee and snack, has truly helped me stay grounded during these difficult times. A big thank you to The Boardwalk for keeping many of us in good spirits and for your dedication in making this experience possible.