Reviews
What Alice W doesn't like about Maple Chinese Hot Food Takeaway:
This restaurant experience was absolutely terrible. I placed an order through Uber Eats and the delivery time kept increasing. When I called the restaurant to inquire about my order, I was met with abuse, screaming, and swearing over the phone. I was told that if my order did arrive, it would be tampered with because I had called to check on it. When my order finally arrived 35 minutes late, it was cold, damaged, and... View all feedback. What Matt R likes about Maple Chinese Hot Food Takeaway:
Despite being extremely busy and under a lot of pressure, the staff managed to deliver delicious, hot food to me in unpleasant weather. Their effort was commendable, and the food was enjoyable. View all feedback.
Reviews from various websites
This is by far the worst thing I have ever eaten, crackers were stale, chips were soggy and chucked in a bag. The salt and pepper chicken had no chicken on the...
read moreAwful food and appalling, rude customer service. One of the dishes was completely incorrect and the staff refused to correct our order, arguing that they were “...
read moreHonestly gob smacked at how bad this was. Just for comparison we ordered sweet and sour chicken, beef chowmein, bbq ribs and praw crackers. ALL the sauces were...
read moreThis is a million miles away from authentic Chinese food absolutely shocking and appalling food it's a young lady cooking the food who hasn't been trained prope...
read moreWhen ordering from them I had spent well over £50 for me and my family, we waited for 5 hours for our food and the shop had closed, we never received our food l...
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read moreThe restaurant in question has garnered a wide range of responses from customers, highlighting glaring inconsistencies in both service and food quality. While some patrons praised the staff for delivering hot, delicious meals even in challenging conditions, many others reported nightmarish experiences marked by long wait times, incorrect orders, and unappetizing food. Complaints about rude customer service and difficulty in obtaining refunds further tarnish the establishment's reputation. Despite a few positive notes, the overwhelming sentiment suggests caution when considering this dining option, as many left feeling disappointed and unsatisfied.