Maple Chinese Hot Food Takeaway

This is by far the worst thing I have ever eaten, crackers were stale, chips were soggy and chucked in a bag. The salt and pepper chicken had no chicken on the batter. Freezing cold and tasted disgusting. I do not know how this business is still running. Waste of money and wasn’t able to eat my dinner.

Awful food and appalling, rude customer service. One of the dishes was completely incorrect and the staff refused to correct our order, arguing that they were “100% right” and refused to refund. Please see attached a photo of the dish in question, which was “100%” ‘crispy duck with plum sauce’. With regard to the food that was actually ordered, it was tasteless, dry and had obviously been cooked long before and reheated if only I had taken photos of the rest of the calamity that had arrived, but it was so quickly taken to the bin). I’m glad some on here seemed to have had good experiences, but please don’t waste your time and money ordering from here, only to be spoken to like dirt, rather than like a paying customer.

Honestly gob smacked at how bad this was. Just for comparison we ordered sweet and sour chicken, beef chowmein, bbq ribs and praw crackers. ALL the sauces were pink including the sauce in the chowmein and completely tastless, literally taste of nothing and crackers were stale.

This is a million miles away from authentic Chinese food absolutely shocking and appalling food it's a young lady cooking the food who hasn't been trained properly theres always a pushchair in the middle of the shop and her child screaming the worst Chinese I have eaten makes me laugh how businesses like this get away with it

When ordering from them I had spent well over £50 for me and my family, we waited for 5 hours for our food and the shop had closed, we never received our food left my children hungry! I am gobsmacked when I rung up in the morning I was told to wait 2 minutes for someone to sort out my refund when I was then hung up on, I have rung back multiple times over the last 2 months and have heard nothing nor have I seen a penny of the money I’m owed!