Reviews
What MaryJo Tobin doesn't like about Hilton Garden Inn Syracuse:
Bedding had large fecal stains that soaked into mattress. Staff first offered new sheets for us to strip bed but once we saw it soaked onto the mattress we asked for a new room. When asked to speak to the manager we were told this would be taken care of.They were able to move us across the parking lot to sister hotel but was not willing to do anything else for our inconvenienceat 11 pm at night. Charged full price. View all feedback. What Bryan West likes about Hilton Garden Inn Syracuse:
Had a good stay at this hotel. Danielle welcomed me warmly and made sure to check on me through out the stay. I was very pleased by the CUSTOMERservice of the staff. Keep up the good work View all feedback.
Reviews from various websites
Had a good stay at this hotel. Danielle welcomed me warmly and made sure to check on me through out the stay. I was very pleased by the CUSTOMERservice of the s...
read moreBedding had large fecal stains that soaked into mattress. Staff first offered new sheets for us to strip bed but once we saw it soaked onto the mattress we aske...
read moreChecked in on September 17, 2022 for one night on our way home to Toronto. Our room is one room away from the party room with a wedding going on strong. Asked i...
read morePositive- room was clean, bed was comfortable, black out curtains in the room were a plus, convenient location. Negative- Booked a king sweet with fold out couc...
read moreDo NOT buy their breakfast! Over easy eggs with potatoes sausage and toast should not be a challenge to make edible. The eggs were over cooked, the sausage tast...
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