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Contribute Feedback What nicky h likes about Via Italia:
One of our favourite places to eat in Louth. My friend is gluten free- she had the pasta. My husband and friend had pizzas with extra anchovies. The service by 3 young lads was super quick, very professional and friendly. Highly recommended. View all feedback.
What paulsS3222OY doesn't like about Via Italia:
Terrible,worst customer service I've ever experienced in all my years of dining out,waited 1 hr 40 for main course to arrive,when we questioned whether it was the correct meal the woman who served us become very arrogant and rude,when we told her she was being rude to us she threatened to take our meals away and kick us out of the restaurant,I'm here to serve people not be nice to people we were informed and then ins... View all feedback.
One of our favourite places to eat in Louth. My friend is gluten free- she had the pasta. My husband and friend had pizzas with extra anchovies. The service by 3 young lads was super quick, very professional and friendly. Highly recommended.
My partner and I recently celebrated a special occasion at this Italian restaurant, and it surpassed our expectations. The meatballs and lasagna were cooked to perfection and seasoned just right. The olives and seafood tagliatelle were served hot, fresh, and beautifully plated. The attentive waiter ensured our experience was seamless. The prices on the menu were excellent, providing great value. I highly recommend this restaurant to anyone looking for delicious food and top-notch service. We will definitely be returning!
Excellent meal. Service friendly efficient. Good atmosphere Great value. Cannot wait to come again.
Terrible,worst customer service I've ever experienced in all my years of dining out,waited 1 hr 40 for main course to arrive,when we questioned whether it was the correct meal the woman who served us become very arrogant and rude,when we told her she was being rude to us she threatened to take our meals away and kick us out of the restaurant,I'm here to serve people not be nice to people we were informed and then insisted she wasn't being rude and again threatened to kick us out,I wish we had let her in the end because the chicken pasta dish I had was very disappointing and was mainly just pasta and sauce with the very minimalist amount of chicken,certainly the least amount I've ever had,would never go back again and would advise others not to bother.
Please, please, please don't eat in this restaurant. Extremely disappointed with the service and the food was awful. We waited over 35 minutes for somebody to take our order and then another 20 minutes for the starters to arrive, the presentation was okay, but the starters were cold. Me and the wife, both ordered pasta, I had King prawns and the wife had salmon, in my pasta I counted 4 King prawns, and after my wife started eating her salmon paster, she found a great big chunk of skin that apparently had been mixed up with the pasta, look at the photo. I spoke to a young waiter and he said he would have a word with the kitchen staff but he never came back to me. I asked him again and he just said it was a mistake from the kitchen, at this stage, we called it a night and asked for the bill, we waited for another 20 minutes for the bill, in the end, and fed up with waiting we got up to pay at the counter. At the counter, I mentioned the chunk of skin my Wife had found in her Salmon pasta and how slow the service had been. The lady I spoke with had no manners whatsoever, she was extremely rude and her behavior was appalling. She shouted at me and accused me of being a serial complainer, and told me to never come back to a restaurant. Not going back to the restaurant is probably the best advice that she has given me, not a single Sorry, just don't come back. I would advise anybody not to even eat in the restaurant as the service and food are both appalling.