Reviews

Overall Total Score
3.4 out of 5
Good | 1214 reviews

What HelenFle doesn't like about The Burger Room:
We waited for over 2 hours for a cold, congealed, and inedible delivery. The delivery guy was terrible, as he didn't knock on the door but instead thumped it so hard that the whole house shook. When asked about it, he admitted to falling into the door. It was obvious that he was under the influence of something. He later returned with a melted ice-cream, apologizing for the mistake. The only redeeming qualities were... View all feedback. What M10C1083 likes about The Burger Room:
My girlfriend and I finally went with the Burger Room and had zero regrets. Im an avid cook and make my own burgers and this place did not leave me disappointed. Not only were the burgers great but the Coney island fries are really good. This along with the speedy delivery had us ordering again the following day. I always read the bad reviews as well as the great and sometimes yea.. Burgers don't cook through... It h... View all feedback.

Reviews from various websites

Tripadvisor
4.1 ★ from 12 reviews
carolinemW8732CK
25.01.2024 - 08:21

Great food, great price and fantastic customer service. We shall be back! had a great lunch for £5.00 and that was to course...best nan bread ever too!

M10C1083
25.01.2024 - 08:21

I previously wrote a review for this restaurant. I have visited this place twice since then, and both times the food was terrible. The burger was undercooked an...

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M10C1083
25.01.2024 - 08:21

My girlfriend and I finally went with the Burger Room and had zero regrets. Im an avid cook and make my own burgers and this place did not leave me disappointed...

read more
HelenFle
25.01.2024 - 08:21

We waited for over 2 hours for a cold, congealed, and inedible delivery. The delivery guy was terrible, as he didn't knock on the door but instead thumped it so...

read more
poppymccrae
25.01.2024 - 08:21

I'm sad to say that I ordered three burgers for home delivery all of which were raw. I would have been more than happy to have waited longer so that my food cou...

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The Burger Room has drawn a variety of reactions from patrons, reflecting an inconsistent dining experience. While some diners praised the tasty burgers and speedy deliveries, others reported significant issues, including undercooked meat, poor delivery service, and confusing restaurant layout. Complaints of food quality left some feeling unwell and unsatisfied, while a few customers relished the unique burger combinations and generous portions. Refunds were issued to disappointed diners, but the restaurant’s ability to regain loyal customers appears tenuous. Overall, this establishment offers potential, yet it must address its shortcomings to improve overall satisfaction.

Just-eat
3.0 ★ from 623 reviews
Gastroranking-uk
3.0 ★ from 579 reviews

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