The Swans - East Dorset

The Veterans Breakfast, run by Karl and Julie and their amazing team, always serves up a fantastic breakfast. Great job, guys! Can't wait to come back next time!

Karl and his team were able to accommodate a party of 9 for my parents' wedding anniversary celebration. Everyone in our group enjoyed their meals and drinks. It was curry night, and the beef madras I ordered was delicious with just the right amount of spice. I requested chips instead of rice, and they happily accommodated my request. The children loved their chicken dippers and were impressed by the desserts. Overall, we had a wonderful meal with outstanding service. It was a delightful Wednesday evening.

Yesterday, I went with my family, to the Swans for a roast. My family have been going there very regularly. When we went to get our carvery, we noticed that all of the vegetables we yellow and insipid. When I ate the beef, it was so chewy I nearly choked on it. My daughter couldn't eat hers and both my parents did not take any vegetables. I never complain. But, I thought about it and I thought well if I spoke to them about it, it would give them the opportunity to put it right. They were very rude and would not talk to me. Although the chef, explained that vegetables are allowed to be kept on the hot plate for 40 minutes. And the vegetables were not even covered up. Last night I was sick with food poisoning. Very disappointed with their customer service. The fact that the restaurant area was almost empty, can mean only one thing, that they clearly have customers to waste.

Friday night 13 family members met for a catch up (4 groups including a 7 9 year old) we hadn’t booked an area but the staff were extremely helpful on getting us sitting together. Both the regular and children’s menu gave a good choice. The food was both tasty and well priced. The service was faultless. We will definitely be go back again.

Can't recommend highly enough. Karl, Julie and their Team made my mum's 80th birthday lunch one to remember. Excellent food, drink and service. No mean feat as there were 15 of us! Thankyou!