Reviews

Overall Total Score
4.6 out of 5
Outstanding | 3213 reviews

What User likes about Panera Bread:
There was a rude customer behind my sister and me, but the manager, Jessica, handled the situation with such grace. She was very supportive and even apologized to us, which wasn't necessary but was very much appreciated. I will definitely continue to support this restaurant! View all feedback. What User doesn't like about Panera Bread:
This is the dirtiest place I have ever seen in my life. The managers are unprofessional, and the kitchen staff frequently mess up orders. There was even a thief who stole a woman's wallet and ran away. When the victim asked for help, the manager simply said, "I'm sorry, I'm not sure how to assist." They hesitated to call the police, even though it was around 1 o'clock! It's astonishing how terrible these people are. View all feedback.

Reviews from various websites

Menu
2.0 ★ from 10 reviews

They recently met in this shopping center and was not satisfied with service. we said our name would be called when our food was ready, after 10 minutes I check...

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Paneras quality has declined significantly, and I will no longer eat here again. I got the mediteranean bowl that I used to love and is now half the size, had o...

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They don't often get our orders right and occasionally the workers seem disgruntled but it serves its purposeFood: 5/5

We eat at all the Panara restaurants while traveling where available. This one is the east Brunswick mall location. It definitely needs a good cleaning and over...

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TERRIBLE WITH ONLINE ORDERS!!!ORDER# 803484377: I work at a small office and we get free lunches from a sales rep. We decided it was a soup day so we all ordere...

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Doordash
4.7 ★ from 2900 reviews
Adele
02.11.2023 - 06:33

Panera is usually great, but today the cream cheese was curdled and separated, which was quite unpleasant. The expiration date on the tub was fine, but we had t...

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Ateka
02.11.2023 - 06:33

I ordered the Caesar salad, and it was terrible. The lettuce was old, and for some reason, they drizzled barbecue sauce all over it. I couldn't eat it.

Robert
02.11.2023 - 06:33

The only issue I had was that the apple was spoiled, but other than that, everything was great.

Adriana
02.11.2023 - 06:33

This mac and cheese is bomb dot com u need it

Dawn
02.11.2023 - 06:33

Portions seem smaller than in the store

Sirved
3.4 ★ from 153 reviews
leah
24.01.2024 - 21:30

Friendly customer service. Their sip and save membership seems worth it especially if you live or work near a Panera. Also, their pecan braid is delicious. I su...

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Alexandra
24.01.2024 - 21:30

The quality of Panera has declined drastically, and I will not be returning. I ordered the Mediterranean bowl, which I used to love, but it was only half the si...

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Carol
24.01.2024 - 21:30

We try to eat at Panera Bread locations whenever we travel, and recently visited the one at East Brunswick Mall. Unfortunately, this location really needs a tho...

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C
24.01.2024 - 21:30

AWFUL EXPERIENCE WITH ONLINE ORDERS!!! ORDER# 803484377: I work in a small office and we usually receive complimentary lunches from a sales representative. We c...

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Restaurantji
3.4 ★ from 160 reviews

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