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Contribute Feedback What User likes about Panera Bread:
There was a rude customer behind my sister and me, but the manager, Jessica, handled the situation with such grace. She was very supportive and even apologized to us, which wasn't necessary but was very much appreciated. I will definitely continue to support this restaurant! View all feedback.
What User doesn't like about Panera Bread:
This is the dirtiest place I have ever seen in my life. The managers are unprofessional, and the kitchen staff frequently mess up orders. There was even a thief who stole a woman's wallet and ran away. When the victim asked for help, the manager simply said, "I'm sorry, I'm not sure how to assist." They hesitated to call the police, even though it was around 1 o'clock! It's astonishing how terrible these people are. View all feedback.
Friendly customer service. Their sip and save membership seems worth it especially if you live or work near a Panera. Also, their pecan braid is delicious. I suggested to leave the sugar syrup outside for customer access, and they did so within aweek. Love them! Changed my review from 4 to 5 stars.
They recently met in this shopping center and was not satisfied with service. we said our name would be called when our food was ready, after 10 minutes I checked and it wasn't ready, after another 5 minutes I went by and saw our food sitting on the counter. we not only called, but I was worried that eating was in the open, with all the people who passed by in the immediate vicinity of him, including a man who suddenly began to cough near, and a woman whose face was removed in the dark while waiting for her command. I think management needs to check where customers eat when it is done, since covid, we don't need any more opportunities to spread germs
Paneras quality has declined significantly, and I will no longer eat here again. I got the mediteranean bowl that I used to love and is now half the size, had only 4 strands of wilted arugula and it was mostly rice, a ton of unriped tomatoes that tasted like nothing, and a couple of pieces of chicken that tasted like garbage. I had a few bites and had to throw it out. The chicken brocolli soup tasted like microwaved canned soup. I 've been living in the south for a couple years now with no access to panera, and I was excited to eat there again today because I 'm back in NJ. I regret to say that I am very dissapointed and have no reason to return to panera. I just wasted money today and my stomach hurts from the disgusting food.
They don't often get our orders right and occasionally the workers seem disgruntled but it serves its purposeFood: 5/5
We eat at all the Panara restaurants while traveling where available. This one is the east Brunswick mall location. It definitely needs a good cleaning and overhaul...the years show on this location...but beyond it being down right dirty..the food is unlike any Panara we dine at. The portions are small the sandwiches your lucky to get the filling on one side only enough meat for a quarter of the bread...so they spread it out paper thin to cover the bread. If your salad or sandwich calls for topping good luck..when I questioned why my Fuji salad didn't have any Dryed Fuji apples on it I was told oh we ran out a couple days ago and didn't get them in yet !! It just goes on and on ....last of all I asked to speak to a manager and was told they left for the day...