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Contribute FeedbackLocated within the bustling Brent Cross Shopping Centre, this McDonald's serves as a familiar pit stop for those craving a taste of home amidst the chaos. While the service is consistently quick, the restaurant's overwhelming crowds and noise can detract from the experience. Issues such as order inaccuracies and limited seating have been noted, raising concerns about staff attentiveness. Though many appreciate the convenience of fast food, the management’s response to complaints and customer service could use improvement. Ultimately, while it’s a reliable option for takeout, patrons may need to temper their expectations.
Very bad service I ordered 40£ of food 6 burgers 4 fries 20 nuggets 5 mozzarella and I received a different order with two sandwiches I tried to contact McDonald and they didn’t answer at the call very bad customer service!! Prove of pictures!!
Dirty. Really rude staff. Order point not accepting card payments. Child running around bare foot and screaming. Half the seating shut despite it being Black Friday. Worst McDonald's I have ever been to.
Every time I order my McDonald’s from Brent cross for delivery, they always mess it up, they gave me a tea with no tea bag, how can you mess that up
I had order from Mc Donald s Brent Cross I have missing a chicken mayo , the chips are brown colour being cooked 2 times , and apart from that on my last ten order from them I never got any salt pepper sauce , tissues and even the straws was missing from my drink. That will be my last order with them.
Was most upset when I was served a chicken burger in a vege delux box which was supposed to have a vegeburger. Glad I am not a total vegetarian otherwise I would have been sick all over. I feel that rather than the staff being more concerned about the speed at which the orders were served they should spend time checking that they were correct.
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