Chicago Connection Eagle

My first experience ordering from this restaurant was wonderful, but my second visit fell short of expectations. I contacted the manager, Ryan, and he ensured t... read more My first experience ordering from this restaurant was wonderful, but my second visit fell short of expectations. I contacted the manager, Ryan, and he ensured that I received excellent service. The pizza is outstanding, but on this occasion, it just didn’t have the same appeal. Nevertheless, I will certainly return. I'm not quite sure how to respond to your message, but I appreciate you getting back to me. I prefer my pizza uncut, as that’s the essence of a true Chicago-style pizza; slicing it diminishes the experience for me. I don't like to waste food, so I decided not to ask them to remake it.

They forgot one of my pizzas and told me it would take an extra 20 minutes to make. I pointed out that the rest of my order would get cold, but they suggested t... read more They forgot one of my pizzas and told me it would take an extra 20 minutes to make. I pointed out that the rest of my order would get cold, but they suggested that I take it home and come back for the pizza. I found this suggestion somewhat unreasonable. They insisted this was the best solution they could offer. As someone who operates a customer-facing business, I would have taken responsibility for the error and replaced the entire order. Unfortunately, I'm now left with a negative impression as a loyal customer.

Absolutely excellent experience at Chicago Connection Eagle! The deep dish garlic chicken pizza, topped with fresh tomatoes and artichokes, was fantastic. The m... read more Absolutely excellent experience at Chicago Connection Eagle! The deep dish garlic chicken pizza, topped with fresh tomatoes and artichokes, was fantastic. The menu offers a generous amount of chicken and other toppings, just the way I like it! We’ll definitely be back.

The service was exceptional, and the food was fantastic. I can't wait to eat here again in the future. read more The service was exceptional, and the food was fantastic. I can't wait to eat here again in the future.

Delivery was was done in a reasonable time based on a week end night, driver was polite and friendly. The pizza was awesome. we like a thin crust so they simply... read more Delivery was was done in a reasonable time based on a week end night, driver was polite and friendly. The pizza was awesome. we like a thin crust so they simply roll their crust accordingly and it turns out great. Cooked perfect the cheese was slightly toasted it was great.