Springhill Suites By Marriott Minneapolis-st. Paul Airport/eagan

Front desk employees were friendly. Room was a good size, set up well.We got the room, changed and went straight to the pool. Pool is very, very small. Max capacity 20. Vents dirty, lots of rusty doors and fixtures. The pool and hot tub itself seemed clean, good temperature. We enjoyed our time there.We went back to the room to change and went out for the fireworks.Got back around 11pm and noticed a large reddish pink stain between the beds on the carpet. It felt dry. Noticed a bunch of little ants on the nightstand and bathroom. I looked around for food ir crumbs, couldn't see any. Just kept squishing and flushing them. Woke up in the morning with them on my arm closest to the nightstand. Gave me the creeps. Also stomped on a large spider in the area where the couch is. No good, we aren't on the main level, no trees outside the window, although the screen was ripped too...Probably will not go back, not a fan of the ants crawling in me. I did tell them when I checked out, they didn't say a whole lot but did shudder.

We chose this hotel for the location close to lots of dining, Minnesota Zoo and the outlet mall. We also chose this hotel because we prefer staying a certain Marriott hotels. Although service was nice and the lobby looked as I'd expect the room did not. Our room had a very plain bathroom that didn't look anything like Springhill Suites bathrooms except it had the white tile in the shower. The tub wasn't very clean and it smelled weird in the room. Air conditioner was the old fashioned unit under the window. It worked but not well, our room was humid and not as cool as we'd like. The bed, bedding and pillows were awful, the mattress was so hard but the pillows were very squishy. The TV wouldn't turn all the way to the bedroom without having to move the stand. Breakfast eggs weren't right, dry and not properly mixed up even though they were fresh. Special Breakfast sandwiches were hard to come by as the breakfast was packed and they only put out 3 at a time. I scored 1 our last day and it wasn't properly heated. The egg was ice cold. The pool was pretty small but nice, hot tub was just warm. Patio was nice. Front desk staff was nice. Laundry was expensive to do but I was out of clean clothes. $3 each for the only washer and dryer and tide was $2.50 or $3. The washer takes 57 minutes for color cycle, dryer only option is 72 minutes. Unfortunately when I went all the way down to Laundry room someone had just put a load in so all in all it took almost 3 hours to do 1 load of laundry. If this was my experience at a Super 8 or a Days Inn I wouldn't be surprised. I expect much more from a Springhill Suites.Rooms: Not as nice as a Springhill suites should be.Walkability: Only walkable to Chili's and Wendy's

My family and I stayed there for one night this past week the room was OK. towels had hair on it. Rooms were mostly cleaned, needed more of a deep cleaning in the RR. I give service 2 stars Susan an older woman with short gray/white hair was very rude I could feel the way she would stare at me with disgust. I went to get a few things from their market place and told her to charge it to the room gave her the room number name on the reservation then she asks, is HE ok with that?? I replied yes, HE is my husband.Everyone else there was nice.

The room overall was gross and smelled weird. The comforters were dirty and had yellow stains on them. There was hair all over the bathroom, the carpet had stains on it and so did the couch. One of the pillows had blood on it. Also the fridge didn’t work and we stayed for 3 nights and housekeeping never once came. It was an overall miserable experience and I am definitely never booking at this hotel again.Rooms: DirtyNoteworthy details: Dirty

Average overall experience. Good breakfast assortment and spacious rooms. Room cleanliness issues I’ve stayed here two business weeks in a row, and each time there’s been something that’s been a major turn off. First room had dead bugs (not just one, but three). My room now the bathroom garbage can bag has someone else’s toe nail clippings in it. I went to throw something away and they all bounced up.