Cold Stone Creamery - Eagan

Very nice place! The ice cream was delicious, the staff were great, and everything looked nice and clean! We were trying to go the one in the Mall of America, but after waiting half an hour for parking there and not getting any, this was a much more laid-back experience! There's a good-sized parking lot out front and the strip mall didn't seem too busy.

On a recent visit, my son ordered a smaller size made by a different worker and we realized that we had received the same amount of ice cream, yet his was $2 cheaper. I left feeling like I didn't get my money's worth after paying $7 for my treat. In the future, I will likely choose a different location or request to have a different worker make my ice cream.

The customer service at this restaurant is outstanding, and the owner is a very kind person. I placed an online order through the Cold Stone website today for Mother's Day. Unfortunately, there was a mistake on DoorDash's end and our order was not delivered. I reached out to the store for help, and the owner personally delivered our order. I will definitely recommend this restaurant to others. Thank you, Mr. Owner, for ensuring that we received our order today. We will definitely be returning in the future.

The Cold Stone Creamery here is just like any other, with no surprises. However, it seems like they are understaffed at this location.

I visited this restaurant for the first time and was disappointed to find out they only offer 2 flavors for their large shakes, compared to other places that offer 3 flavors. I appreciated the outdoor seating, but the customer service, especially from the Indian girls, was terrible.