Reviews

Overall Total Score
4.4 out of 5
Impressive | 2136 reviews

What Frank Dohms likes about Ruth's Chris Steak House - Durham:
Great Food. Great service. Management was very attentive. Problem with lighting on big fixture. Would change brightness every 20 seconds. If you have sensitivity to light it could be a real concern. Made manager aware. Obviously, could not fix in the moment View all feedback. What Peter Steinberg doesn't like about Ruth's Chris Steak House - Durham:
I was served a glass wine that had clearly been open too long, and the steak was ordered medium rare and was cooked medium well to well done. To their credit they fixed or offered to fix their mistakes. View all feedback.

Reviews from various websites

Menu
3.4 ★ from 83 reviews
Trace
08.04.2022 - 02:22

The shrimp cocktail removers were salty and everything else was very blanching and tasteless. the waitress lasted very long. we had dirty glasses with lipstick...

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Darrin
20.11.2019 - 16:31

Great dinner. the personal refused to divide the bill for a party of 9 that had a little bit of a bit, but unlike this was a great night.

Stacy
24.11.2022 - 04:40

We sat next to a colleague who made business with his phone over the half of the meal. my wife ordered her steak medium and it came less than medium-sized rare....

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Mustafa
24.11.2022 - 04:40

It was a wonderful birthday experience! The service was excellent AJ was amazing! The food at Ruth Chris is consistently wonderful!

Naomie
24.11.2022 - 04:40

Robert was an amazing server. We told him we’d be taking our time with our meal to catch up. He didn’t seem upset or flustered by us having a prolonged meal.

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Overall, reviews for the restaurant were mixed. While some diners praised the excellent service and delicious food, others were disappointed with various aspects of their experience. Complaints ranged from slow service and cold sides to getting sick after eating at the restaurant. However, many guests mentioned that the steak was fantastic and that the staff was attentive. Some customers were also surprised by additional charges on their bill, such as an automatic gratuity or a dessert upcharge. Despite these issues, most reviewers expressed a desire to return to the restaurant due to the inviting ambiance and overall positive experience.

Opentable
4.7 ★ from 2053 reviews
MarkT
09.05.2024 - 01:34

It's always an amazing experience. I have an excellent time every time.

Patty
09.05.2024 - 01:34

The restaurant deserves 5 stars across the board. I shouldn't have to explain why I gave such high ratings for every category. I typically avoid writing reviews...

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Liwia
09.05.2024 - 01:34

I recently celebrated my graduation at this restaurant and I was extremely impressed by the impeccable service. We were promptly seated and our food arrived in...

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Xavier
09.05.2024 - 01:34

I’m rating the restaurant a little higher based on overall experience versus the most recent dinner I had there over the weekend. The food was generally excelle...

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Diana
09.05.2024 - 01:34

The service at the restaurant was inconsistent without any busboys or support staff, but our server was excellent. Unfortunately, all three of our side dishes a...

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