Mcdonald's - Durham

Travelling from another state we stopped at this location to take a break and eat. Order a meal, sundae and a cone. Food came in a bag even though we requested dine in. Had to ask for the drink cup a couple of times which they should have given to us by themselves. Cone was tiny. Poor customer service with a very nice dine-in area. There was a spill of coffee with a sign of wet floor which I think should have been cleaned up right away.

Food was good. But management needs to do better. Not as clean as it should be. They sprayed the table down, but then left them wet the whole 30 minutes I was sitting there. Then one of the managers yet to another manager across counter that she was going to restroom. But worst of all. There was a lady who was offering her services for money.

The crew was slow and took forever! I got out of the drive through line to go inside and inside was just as slow. The French fries were hot though

I asked for fresh fries got to pick up window got home and fries were not fresh. Tried calling to talk to manager but phone just kept ri going no one answered. Fries were stail. People that work at window should not be touching their faces or hair while handling food to give to customers. As I got my so called fresh fries I asked the employee if it was fresh she said yes so I went on my Merry way. Got home and it was not. Soggy no napkins either. Folks need better training.

14 minutes in line for a half a gallon of sweet tea to be told they are out of sweet tea. So I asked, why couldn’t you tell me at the speaker? She says, ma’am we are about to close. I asked for the owners card. We’re don’t have those. We’ll write it down! And they want $15 hour. Fire the chick with pink hair tonight. Complete waste of time. Popeyes had a gallon ready SMH 3.12.22