Mcdonald's - Durham

McDonald's is my favorite fast food, very convenient to drive through and pick up.

The drive thru is slow and takes a while for a order. The service is not good at all but needs more employment. The car line was so go awful because the employees take long to order. This is literally the worse McDonald’s I’ve been to.

If you’re looking for McDonald’s go down the road to the one on Fordham. This location is inefficient, inaccurate, and more expensive than the Fordham one. Cannot recommend at all, especially when there’s a better one within 10 minutes of driving distance.

Literal worst service in the area. If I could rate less than 1, I would. The line is always wrapped around the building. By the time you reach the screen to place your order there's a minimum 5 minute wait before someone takes your order. Then you reach the window to pay and *SURPRISE* there's no one there to take your order. You'll see at least 2 staff members pass the window without acknowledging you or signaling a coworker to come to the window and take your payment. 10min later you'll finally reach the window to collect your food but, IT'S NOT READY! I initially attributed the wait to short staffing due to the pandemic which wouldn't be such a problem if the customer service wasn't actual trash. I will never return to this location. Twice was more than enough.

Three strikes, and you are out! The absolute worst McDonalds I have ever been to around this country. I understand moving from Illinois that things are fast there, but waited over 15 minutes in driveway with three cars. I had a mobile app order and wasn't ready and didn't know order at the window. Have to be honest, corporate needs to shut down or take over as I won't go back.