Chipotle Mexican Grill - Durham

I work in RTP. It’s common for my colleagues and I to order Chipotle- ‘cause it’s super good! I usually order a lifestyle bowl which comes with supergreens. I order it with steak, guacamole, cheese and fajitas veggies. The only downside to this location is that RTP workers charge at it during lunch. Ingredients usually run-out, and they use carnitas as a substitute for chicken, for instance. They do have your food ready at the selected time (if you order online), on a positive note.

I have high expectations for Chipotle, for valid reasons. They are consistently clean and the customer service is good. The food is a very good quality. This location is no different. The staff should great customer service, worked through a long line very quickly, and had a great attitude even during the lunch rush. They easily earned the five stars.

If possible, I would give zero stars. Cheese Queensadilla ordered. Charged for chicken quesadilla. Cheese was not melted and fell out as a son tried to eat it. I bought it back. They didn't take it back. The staff added a layer of Tinfoil and put it back on the grid. The result was a fat softened (uncut! quesadilla, which adhered to the film. Terrible. The image is the last fat-soaked result (we cut it ourselves).

I love Chipotle, but today is another story! Today I have a blow I didn't ask. I'm hungry.

This situation closes at 10 o'clock for some reason? ve was lock doors, people turn around and people inside well before 9:30. 9 people in the line and the servers have just stopped serving, because who said the responsible lady in service were closed. That was 3/27/22 at 9:38. She went back and stayed up there. At 9:45 a.m. I saw that 5 people turned around and were disappointed at their hours. And to finish it, the serving station was a complete mess.