Mcdonald's - Durango

Check their order before they forget the things. they forgot an article of my order, and I only ordered two things. in the time when I waited for my order and ate, 4 other people said they lacked something from their order. they tried to charge 16 for a cup of water. they hide the drink machine so they can't get refilled. one of the wash basins in the toilet did not work, and the other sprayed water everywhere. on the plus side, they have a mini-bowl wall for children, and as soon as I got the food I ordered, it was good.

So twice now in order. first order I arder a 4 sandwich 4 hash meal with door dash I get no hash at all.2 I order bacon egg cheese meal and the sandwich has no bacon or cheese just egg and biscuit. I'm done with that place

The food was good. Location has several construction design flaws. A Location the exists purely to support tourists does not cater to travelers whatsoever. No outlets for phone charging. They've plated over all of them except for the ones on the ceiling. Order kiosk doesn't work properly. Stood around forever trying to find someone to take my order. Womens bathroom was dirty. The sink badly leaks at the faucet with water running everywhere. No paper towels and the hand dryer doesn't work.

Bro this McDonald's thinks they're so slick. I ask for my hot and spicy well done because it's an entire extra minute of cooking and it's crispier. They make it fresh and don't cook it longer and I can tell because my spicy doesn't have WELL DONE written on the ticket. Can y'all fr please just cook it longer when I ask? Two stars bc the workers are friendly

I know it 's not gourmet food but the girl in the pink Calvin Klein sweater definitely got some type of attitude going on. I asked for a water cup and she was like just a cup? No... not just a cup?... a water cup... with water... and then I repeated my order and she got it wrong putting down a sausage McMuffin instead of a sausage egg McMuffin.. and before I could repeat my order she cut me off and said Oh I got that already ... rude much? Then I asked her if I could get my sandwich remade cuz the bun was burnt and she was like oh that 's how they come. They go thru the machine ... I know for a fact that they do not burn like that every single time you run it thru the machine... unless the setting is high... after they remade my sandwich they put in a square egg instead of a round egg ... what is going on... I just left... honestly... by far the worse experience I 've had at a McDonald 's. I used to work at a McDonald 's for 3 yrs.. and my managers would get food back and will always remind us would u eat that? Think about it. Getting food that isn 't made properly. Put urself in the customer 's shoes but its McDonald 's so.. whatever... staff needs training on customer service skills : instead of challenging customers. you 'd expect quality customer service if the employees are getting paid like what $15/hr?