Reviews - Cell Block Lounge
Reviews summary
Cell Block offers a mix of dining experiences, with patrons appreciating its inviting atmosphere and ample menu options. Among highlights are the well-executed fish fry and delicious burgers that have earned positive mentions. However, inconsistent service has raised concerns; some diners reported unprofessional behavior from bartenders, impacting their overall satisfaction. While many enjoyed quick service, especially during busy periods, others encountered issues with pricing accuracy and attentiveness. The venue maintains a casual charm, making it a decent option for those seeking a laid-back meal, yet some may hesitate to return due to service shortcomings.
Was Michael Mettille at Cell Block Lounge a mag?
4.8 food was hot.. FF good soup and salad good.. Burger was hot ,but bun was Avg.. Portion size was excellent . Great atmosphere ..clean Food: 4 Service: 5 Atmosphere: 5.
What tyler k dislikes about Cell Block Lounge:
I was very dissatisfied with the bartender. The short dark haired lady was a terrible server to us and I am questioning coming back here again. Great venue, but if you don’t have Cody or Ainsley as a server/bartender, good luck. View all feedback.
Images uploaded by reviewers
Reviews from various users
Last update : 26.02.2025
The only server/bartender on shift when we were there did the absolute best he could. However, there should have been AT LEAST 2 other servers on. He was pleasant, kept track of so many things! Very impressive! The food was really good; there was an error of fries vs. soup with my husband’s order, but as hard as the server was working, it wasn’t a big deal. I would recommend this place; hopefully there are more employees working normally.
Burgers are never frozen , always made fresh from the local butcher . Crinkle fries are cooked to perfection seasoned perfectly . All food is awesome ! Patty the owner is usually around if your from out of town she's lived in the area her whole life and is always willing to help with directions and advise . Don't miss this place on your way thru Durand Service: Dine in
Fish fry was overly greasy in my opinion. Almost as if it didn 't have time to have the oil shaken off before it hit the platter. When discussed with the bar manager she was snide and disrespectful. I was told it comes from a vat of grease and you 're the only one who 's complaining. When I explained that I thought maybe it had not had time to sit and let the grease dip off, her response was I already comped your meal. That verbage was less than my idea of customer centered and definitely not expected during a 1st visit on an establishment that came so highly recommended. Sure my meal was comped but I would have preferred the option to have my meal prepped again as I had requested with the deep fryer basket having time to allow time to drop that extra oil off. Utter disappointment
We did not feel rushed at all to order, the fountain soda was FRESH and probably the best fountain soda I've had in a long time! The burgers were simple but had wonderful flavor! Place was clean and dispite the one bartender getting a little busy, he did a great job! Top 10 favorite places to eat in our area! Service: Dine in Meal type: Lunch
We stopped in on Tuesday for lunch. The food was awesome, and we got great service even though I’m pretty sure the guy was the only server on and had at least 8 tables. Between the 3 of us we tried the chicken bacon wrap, gyro wrap, bacon cheeseburger, sweet potato fries, and chicken wild rice soup. All fantastic. The only small complaint we had was that it was pretty chilly. Probably to be expected with the big windows, garage door, and cement walls.
Last update : 27.01.2024
My friends and I stopped for lunch at this restaurant after a bike ride. The bartender also served as the waiter for about 8-9 tables, but the service was quick and we were in and out in about an hour. Three of us ordered the cod fish fry and it was excellent, served hot. The other friend enjoyed a taco salad. The restaurant had a decent selection of beers, but could use an IPA on tap. The bartender was working hard, but we still received excellent service. Overall, we were satisfied with the casual bar dining experience and would definitely return again.
The food and service at this restaurant are exceptional. It's also a fantastic local bar.
I was very dissatisfied with the bartender. The short dark haired lady was a terrible server to us and I am questioning coming back here again. Great venue, but if you don’t have Cody or Ainsley as a server/bartender, good luck.
Hit or miss. The food is always good, but the service varies. Also beware of overcharges!!!
My crew and I were in Durand, WI for work. We looked online for food, found the Cell Block menu, called in an order for lunch. I ordered the shrimp basket. The online menu we looked at says the shrimp basket is served with with fries and Texas toast for $8. That is what I ordered. When we arrived at the restaurant, the bartender gave us a paper menu. We told him we had called in and order and he got us the bill for our order. The receipt showed an $11 charge for the shrimp. The online menu says the price for the shrimp basket is $8 (with the fries and toast). I decided to look at the paper menu and discovered the paper menu price for the shrimp said $10 (fries and Texas toast NOT included). I asked to talk with a manager and a lady came of of the kitchen. She got angry when I complained about being charged $11 when the online price is $8 and the paper menu price said $10. Me and my crew were not impressed with the food. Just okay, nothing special here. Will gladly seek different options in the future.
Last update : 28.08.2023
Very friendly, clean, quiet, BLT was very good, Pommes were perfect. Loved the old tin blanket. Great work to restore the building.
What a funny place. Soup and salad were my choice. We never had a bad meal here! Great place!
Nice atmosphere it was very busy and I know they were short-staffed but they were doing their best to accommodate everyone. The staff was very friendly and the food was excellent



