Cell Block Lounge - Durand
Cell Block Lounge
Description
Cell Block offers a mix of dining experiences, with patrons appreciating its inviting atmosphere and ample menu options. Among highlights are the well-executed fish fry and delicious burgers that have earned positive mentions. However, inconsistent service has raised concerns; some diners reported unprofessional behavior from bartenders, impacting their overall satisfaction. While many enjoyed quick service, especially during busy periods, others encountered issues with pricing accuracy and attentiveness. The venue maintains a casual charm, making it a decent option for those seeking a laid-back meal, yet some may hesitate to return due to service shortcomings.
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The only server/bartender on shift when we were there did the absolute best he could. However, there should have been AT LEAST 2 other servers on. He was pleasant, kept track of so many things! Very impressive! The food was really good; there was an error of fries vs. soup with my husband’s order, but as hard as the server was working, it wasn’t a big deal. I would recommend this place; hopefully there are more employees working normally.
Burgers are never frozen , always made fresh from the local butcher . Crinkle fries are cooked to perfection seasoned perfectly . All food is awesome ! Patty the owner is usually around if your from out of town she's lived in the area her whole life and is always willing to help with directions and advise . Don't miss this place on your way thru Durand Service: Dine in
Fish fry was overly greasy in my opinion. Almost as if it didn 't have time to have the oil shaken off before it hit the platter. When discussed with the bar manager she was snide and disrespectful. I was told it comes from a vat of grease and you 're the only one who 's complaining. When I explained that I thought maybe it had not had time to sit and let the grease dip off, her response was I already comped your meal. That verbage was less than my idea of customer centered and definitely not expected during a 1st visit on an establishment that came so highly recommended. Sure my meal was comped but I would have preferred the option to have my meal prepped again as I had requested with the deep fryer basket having time to allow time to drop that extra oil off. Utter disappointment
We did not feel rushed at all to order, the fountain soda was FRESH and probably the best fountain soda I've had in a long time! The burgers were simple but had wonderful flavor! Place was clean and dispite the one bartender getting a little busy, he did a great job! Top 10 favorite places to eat in our area! Service: Dine in Meal type: Lunch
We stopped in on Tuesday for lunch. The food was awesome, and we got great service even though I’m pretty sure the guy was the only server on and had at least 8 tables. Between the 3 of us we tried the chicken bacon wrap, gyro wrap, bacon cheeseburger, sweet potato fries, and chicken wild rice soup. All fantastic. The only small complaint we had was that it was pretty chilly. Probably to be expected with the big windows, garage door, and cement walls.
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