Cell Block Lounge - Durand

The waiter was very pleasant and the food was excellent. read more The waiter was very pleasant and the food was excellent.

Hit or miss. The food is always good, but the service varies. Also beware of overcharges!!! read more Hit or miss. The food is always good, but the service varies. Also beware of overcharges!!!

My crew and I were in Durand, WI for work. We looked online for food, found the Cell Block menu, called in an order for lunch. I ordered the shrimp basket. The... read more My crew and I were in Durand, WI for work. We looked online for food, found the Cell Block menu, called in an order for lunch. I ordered the shrimp basket. The online menu we looked at says the shrimp basket is served with with fries and Texas toast for $8. That is what I ordered. When we arrived at the restaurant, the bartender gave us a paper menu. We told him we had called in and order and he got us the bill for our order. The receipt showed an $11 charge for the shrimp. The online menu says the price for the shrimp basket is $8 (with the fries and toast). I decided to look at the paper menu and discovered the paper menu price for the shrimp said $10 (fries and Texas toast NOT included). I asked to talk with a manager and a lady came of of the kitchen. She got angry when I complained about being charged $11 when the online price is $8 and the paper menu price said $10. Me and my crew were not impressed with the food. Just okay, nothing special here. Will gladly seek different options in the future.

The only server/bartender on shift when we were there did the absolute best he could. However, there should have been AT LEAST 2 other servers on. He was pleasa... read more The only server/bartender on shift when we were there did the absolute best he could. However, there should have been AT LEAST 2 other servers on. He was pleasant, kept track of so many things! Very impressive! The food was really good; there was an error of fries vs. soup with my husband’s order, but as hard as the server was working, it wasn’t a big deal. I would recommend this place; hopefully there are more employees working normally.

Burgers are never frozen , always made fresh from the local butcher . Crinkle fries are cooked to perfection seasoned perfectly . All food is awesome ! Patty th... read more Burgers are never frozen , always made fresh from the local butcher . Crinkle fries are cooked to perfection seasoned perfectly . All food is awesome ! Patty the owner is usually around if your from out of town she's lived in the area her whole life and is always willing to help with directions and advise . Don't miss this place on your way thru Durand Service: Dine in