Pirates Grill - DURAL

I highly recommend this restaurant. The food is excellent, and the staff is wonderful. We will definitely return! read more I highly recommend this restaurant. The food is excellent, and the staff is wonderful. We will definitely return!

I take my four hungry boys there once a week, and we are always pleased with both the quality and the portions. The staff is friendly and efficient, and the foo... read more I take my four hungry boys there once a week, and we are always pleased with both the quality and the portions. The staff is friendly and efficient, and the food is fantastic.

Really awesome food when your looking for that bit extra. Great burgers read more Really awesome food when your looking for that bit extra. Great burgers

I had a wonderful dining experience with generous portions and high-quality food. For dinner, the service was excellent. The price per person was quite reasonab... read more I had a wonderful dining experience with generous portions and high-quality food. For dinner, the service was excellent. The price per person was quite reasonable, ranging from A$1 to A$20. Overall, I would rate the food, service, and atmosphere all at a perfect 5 out of 5.

I took my family to this restaurant today, and while three of us ordered decent burgers and chips, my sister's big breakfast was a different story. The eggs wer... read more I took my family to this restaurant today, and while three of us ordered decent burgers and chips, my sister's big breakfast was a different story. The eggs were nearly raw, so I brought this to the attention of the front counter staff, who were fantastic. However, the chef came to our table with an arrogant attitude, essentially blaming us for not requesting the eggs to be well done. As a chef myself, I believe it’s not the patrons' responsibility to specify that food should be fully cooked. This experience has put us off returning, which is unfortunate, as we are locals and found the burgers quite good. It seems some people struggle to accept constructive criticism. If you don’t know how to treat customers properly, perhaps you shouldn’t be in this industry. Very disappointing.