Zaxby's - Duluth

Poor customer service. I ordered a catering order for 4p, and was told by the manager that it would be ready on time for pickup. When I arrived the restaurant h... read more Poor customer service. I ordered a catering order for 4p, and was told by the manager that it would be ready on time for pickup. When I arrived the restaurant hadn?t even started the order, then took an additional 35-40 minutes to complete theorder. The manager offered no discount, only the option to buy more food and receive a discount; why would I buy more food whenthe first order was poorly completed?

Jordan at Zaxby?s on states bridge was very helpful and polite, great costumer service. read more Jordan at Zaxby?s on states bridge was very helpful and polite, great costumer service.

Mavis is fantastic! She has been managing this location for almost twenty years, and her vibrant energy is infectious. Dining here is truly a delightful experie... read more Mavis is fantastic! She has been managing this location for almost twenty years, and her vibrant energy is infectious. Dining here is truly a delightful experience!

This location is run very well in particular. Everything was ready to go after I placed a mobile order, and I was greeted warmly at the counter. read more This location is run very well in particular. Everything was ready to go after I placed a mobile order, and I was greeted warmly at the counter.

I ordered a large well done non seasoned fries and extra ice in my drink. Did not get either. No ice, and fries were soggy and so much salt I could bot eat them... read more I ordered a large well done non seasoned fries and extra ice in my drink. Did not get either. No ice, and fries were soggy and so much salt I could bot eat them. They need to pay more attention to what the customer asks for.