Menu - Wendy's

I had an unpleasant experience at the drive-thru. The cashier was very rude and started arguing with me about a coupon for complimentary Baconator fries with an... read more I had an unpleasant experience at the drive-thru. The cashier was very rude and started arguing with me about a coupon for complimentary Baconator fries with any purchase that I presented. The Wendy's employee who took my order never asked for a coupon code. When I handed over the coupon and my debit card, Destiny became visibly upset, rolled her eyes, sighed, and said, "You’re supposed to give her the coupon number." I explained that no one had asked me for the code. Instead of simply entering it, she continued to complain about something that would only take seconds to input. She seemed really miserable and unhappy. When I requested a receipt, she refused to give it to me. When I asked for her name, she closed the window and ignored me, being very dismissive and rude. I was eventually able to get her name at the pickup window.

I would give zero stars if I could! This location should be shut down! The manager was extremely rude—I'm not even sure she's actually the manager. I ordered ca... read more I would give zero stars if I could! This location should be shut down! The manager was extremely rude—I'm not even sure she's actually the manager. I ordered carry-out today and sent my son to pick it up at 4:30 PM. The dining room was closed, and we were told to use the drive-thru instead. Some staff members who were on break even opened the door for my son and he saw our food ready on the counter, but the employees inside refused to give it to him. They insisted he had to go back to the drive-thru and wait there, which is just ridiculous! I called the store to speak with the manager, and the so-called manager who answered said they were short-staffed. When I mentioned I would file a complaint with the company, she wouldn't even tell me her name! My son had to walk home empty-handed, and to make matters worse, I found out my credit card had already been charged!