Windsor Castle Inn - Dudley
Windsor Castle Inn
Description
The overall consensus for the restaurant highlighted in the reviews is positive. Guests praised the delicious food, friendly staff, and peaceful atmosphere. However, some negative points were raised, such as lack of milk in the rooms, customer service issues, and concerns about cleanliness. The hotel and pub were commended for value, service quality, and a wide selection of drinks. Overall, the establishment was recommended for its food quality and friendly service, despite some minor issues that were noted.
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This restaurant offers a fantastic selection of gins, beers, and ales. The food is excellent and highly recommended. The drinks and food are both highly recommended. The rooms, service, and location all receive a rating of 5 out of 5. This hotel provides great value for the price.
This charming pub always serves fresh and delicious beer. I would rate the rooms a 5, service a 5, and the location a 4.
There was no milk available in the room for a drink. Additionally, the duvet had stains on it and the carpet outside the door was ripped, causing me to trip over it. I believe for the price they charged, there should have been an ensuite bathroom. Moreover, there was no breakfast options for someone with intolerances. On a positive note, the rooms were rated 2, the service a 3, and the location a 3 as well. The highlight of the hotel was its quiet atmosphere.
Food overpriced for what receive shame as was brilliant when sadlers Service: 4 Location: 3
Pub was EMPTY on a Thursday evening, we were the only ones in. Went for one of their own beers, which was cloudy and tasteless (definitely end of batch not stored right). After 5+ mins of waiting for it to settle we brought this up with the bar staff, who proceeded to pour herself a glass, sip it and tell us this is ‘how it is’, not acknowledging our disappointment, needless to say we were not impressed with the customer service. It’s a shame as we had been warned to avoid prior, but as real ale fans recently moving to Birmingham thought it was worth the trip
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