The Ruby Cantonese - Feedback

Awful establishment which do not encourage their customers to be respectful to their neighbours. Awful parking and late night noise. Honestly unpleasant. Over p... read more Awful establishment which do not encourage their customers to be respectful to their neighbours. Awful parking and late night noise. Honestly unpleasant. Over priced and slow too... Spend your money elsewhere....

Awful establishment which doesn't encourage their customers to treat any of their neighbours respectfully. Late night noise and bad parking, frequently leaving... read more Awful establishment which doesn't encourage their customers to treat any of their neighbours respectfully. Late night noise and bad parking, frequently leaving people's drive blocked. Hateful place.

Regularly visit the Ruby and have never had a bad meal here. The food is always exceptional and the service matches. Nothing is too much trouble, service is fri... read more Regularly visit the Ruby and have never had a bad meal here. The food is always exceptional and the service matches. Nothing is too much trouble, service is friendly and efficient. Always usually visit on a Saturday so it is always busy but the food is always worth waiting for. I would go as far as saying it’s the best Chinese I’ve been to.

Very bad service tonight, rush rush rush, so uncomfortable being rushed to order, rushed into making a decision on food, couldn’t wait to clear table , so ignor... read more Very bad service tonight, rush rush rush, so uncomfortable being rushed to order, rushed into making a decision on food, couldn’t wait to clear table , so ignorant and pushy, with the staff on duty tonight it will be a long time before we return

Wow! Delicious! That’s all I can say! Love the concept, refreshing change read more Wow! Delicious! That’s all I can say! Love the concept, refreshing change

Food was satisfactory, nothing special Service was great Not suitable for bookings over 4+ people The restaurant could do with a refurbishment Food: 1 Service:... read more Food was satisfactory, nothing special Service was great Not suitable for bookings over 4+ people The restaurant could do with a refurbishment Food: 1 Service: 3 Atmosphere: 4

Service: Dine in Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sizzling Beef in Black Pepper, King Prawns with Asparagus, Valent... read more Service: Dine in Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sizzling Beef in Black Pepper, King Prawns with Asparagus, Valentines Special Fried Rice, Happy Valentines Day, Crispy Duck Pancake Rolls, Sweet and Sour Pork, Lemon Chicken Vegetable Curry, Aromatic Crispy Duck With, King Do Spare Ribs, Crispy Seaweed, Sweet and Sour Chicken, Crispy Chicken in Thai Sauce, Chicken Wings

They squeeze to many ppl in at once.chair covers weren't ironed.we seemed to be rushed at our food Service: Dine in Meal type: Dinner Price per person: £30–40 F... read more They squeeze to many ppl in at once.chair covers weren't ironed.we seemed to be rushed at our food Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 4 Service: 5 Atmosphere: 3

Great friendly and fast service. Food: 5 Service: 5 Atmosphere: 5 read more Great friendly and fast service. Food: 5 Service: 5 Atmosphere: 5

Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sizzling Beef in Black Pepper, Sweet and Sour P... read more Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sizzling Beef in Black Pepper, Sweet and Sour Pork, King Do Spare Ribs

Excellent food as always ,and service , they coped with a large group of excited noisy Rock Choir members with such good humour and efficiency. We... read more Excellent food as always ,and service , they coped with a large group of excited noisy Rock Choir members with such good humour and efficiency. We...

Fabulous food and service as always. Will definitely be back. X read more Fabulous food and service as always. Will definitely be back. X

Really excellent food, lovely staff and just a great place to eat read more Really excellent food, lovely staff and just a great place to eat

It's been some time since I last went to the ruby.... the food was ok.. nothing special. Found it quite expensive for wat it was... it badly needs a... read more It's been some time since I last went to the ruby.... the food was ok.. nothing special. Found it quite expensive for wat it was... it badly needs a...

Great food. Reasonable price many dishes to choose from. Early bird £12.50. In the week. Also good the away. The treat yourself read more Great food. Reasonable price many dishes to choose from. Early bird £12.50. In the week. Also good the away. The treat yourself

We've been coming here for decades and found it a little hit miss, but in fairness mostly hit. Like most places it seemed to struggle during the pandemic menus... read more We've been coming here for decades and found it a little hit miss, but in fairness mostly hit. Like most places it seemed to struggle during the pandemic menus were restricted , prices hiked , staff stressed etc, so we haven't been coming as often. Also on Saturday nights we find it too busy and the staff are not able to give a friendly service although the food stays consistent . However happy to report on this occasion everything was absolutely wonderful food quality, staff, service. Maybe this was because we came on a Sunday night where there was enough customers to make a good atmosphere, but also staff had time for a chat and provide top notch service for everyone. Prices are less on Sundays too, not that it's ever too expensive here. Highly recommended based on this visit.

I was at the Ruby 2 weeks ago for Sunday lunch the food was good plentiful, service excellent prices reasonable it was busy because of the things I have reporte... read more I was at the Ruby 2 weeks ago for Sunday lunch the food was good plentiful, service excellent prices reasonable it was busy because of the things I have reported so I am surprised by some of the reviews posted.

We hadn't booked but managed to get the last table for two. Great service and good food at a reasonable price. The restaurant was full of friendly locals which... read more We hadn't booked but managed to get the last table for two. Great service and good food at a reasonable price. The restaurant was full of friendly locals which was lovely.

Didn 't start off too good when, a few days before, they rang me to chance the time of our meal from 6.45pm to 6.15pm. Very busy whe we arrived. Staff were a bi... read more Didn 't start off too good when, a few days before, they rang me to chance the time of our meal from 6.45pm to 6.15pm. Very busy whe we arrived. Staff were a bit 'manic ' due to being busy. However, the waitress who seated us and took our order was fantasic friendly, making suggestions off the menu etc... Starter arrived in good time and were very good. Prawn crackers never arrived! No staff round to ask, so we did without. Main courses were all good. As soon as we finished, a different waitress sprang out of nowhere, whipped our table cloth off and was gone! Our original waitnress returned to take our dessert order. A few minutes later the other waitress returned saying she couldn 't read the order of the other waitress, so could we order again! All very manic! Desserts and then coffee all arrived (with the desserts, straight out of the deep freeze and unable to eat straight away! When it was time to pay we split our bill. Our friends paid (by card first and then we did. Our card was declined! Waitress snatched card out of my hand and tapped the card reader! Very rude! By this stage there were babies crying (who brings a young baby to a restaurant!!! and lots of people at the bar (probably waiting for tables with some local wag thinking he was being funny (rather than a prat! shouting to everyone who was eating Come on my, time to go... (as I assume he wanted to sit down for his meal! Came out with a headache! Way too busy, no car parking and too expensive!

Excellent customer service as always. Food lovely a nice night out. It is expensive but is a great venue for special occasions. read more Excellent customer service as always. Food lovely a nice night out. It is expensive but is a great venue for special occasions.

Always a 5-star experience in the ruby cantonese! They offer a gluten-free menu that is great! all the foods are fresh, and when they sit on the left side of th... read more Always a 5-star experience in the ruby cantonese! They offer a gluten-free menu that is great! all the foods are fresh, and when they sit on the left side of the restaurant, they can see the cooking! the personal is always so beautiful, attentive and helpful.

Delicious food and very nice staff. the portions were perfect and the prices were very good. we are coming back to the final! read more Delicious food and very nice staff. the portions were perfect and the prices were very good. we are coming back to the final!

I heard a few times and was never disappointed that last night we went to my brothers 70th birthday. eat absolutely tasty service spot on l dont know how they d... read more I heard a few times and was never disappointed that last night we went to my brothers 70th birthday. eat absolutely tasty service spot on l dont know how they do it, but its absolutely beautiful can hear nothing to blame. the staff in the kitchen and serve are brilliant and work so hard to make their meal beautiful.

Ruby’s was a pleasure to visit for the first time, let them go with post-covid release. the attentive employees from the moment of arrival, the art that does no... read more Ruby’s was a pleasure to visit for the first time, let them go with post-covid release. the attentive employees from the moment of arrival, the art that does not limit to the pestering. scan handsanitizer on input with track trace (previously standard in these days). comfortable seating, not squeezed into each other even better for those with kovid restrictions in common. the food could not be misled. fresh in heat and crispy fresh for vegetables. the meat was perfectly cooked. 4 of us shared the set menu for 4, the 2 rounds of appetizers and a round for net that shared a large bowl of rice between us, which was more than abundant. from the memory we had a mixture of huge garnels, won tones, satay chicken, seaweed with netzen was a lamb dish, black pepper beef, lemon chicken, birds nest with garnel fish and sweet acid pork. drink service was on site with many controls when we needed more giwne, it was a hot n sticky evening, but not inside rubys. in any case will look again to visit.

The food is amazing, and the service is outstanding as always. I've been coming here for 20 years, and I've never had a bad meal! read more The food is amazing, and the service is outstanding as always. I've been coming here for 20 years, and I've never had a bad meal!