Pizza Hut - Dudley

I don 't think I 've been to Pizza Hut for a good 15 years. On first impressions there was plenty of parking and the staff were friendly. First things first, and no reflection of this particular branch, was the price!! If we didn 't have 'Meerkat Movies ', the following would have cost £46.15 1 x refillable drink, 2 x 9 inch deep pan pizzas, a portion of chips and portion of onion rings. With Meerkat Movies, we got this for £24.97. There were 4 other tables in use, one couple did walk out because this particular restaurant, you have to order off the app by scanning the QR code on table and they didn 't know how to use this. The salad cart was well presented, everything appeared clean but the potato salad was more like 9 parts mayonaise and 1 part potato. This is the same with the coleslaw. The food arrived, chips and onion rings first and then a minute later for the pizzas. We found out own condiments ketchup and BBQ are provided on a shelf, the mayonaise needs collected from the salad cart. The food was good

Absolutely shocking service..there was a girl called Claire she was proper rude ..she doesn't have any manners at all that how to deal with customers...I've been eating pizza here almost everyday and get 10percent discount because I work in merryhill.today she straight refuse me and wen I asked wen did you guys stopped the discount she lies and said while ago even tho I already get one on Monday...I never complain about anything even tho sometime there pizza is uncooked....I even recommend so many customers to them for the last 3 years....I will be telling my work colleagues never go there again and myself definitely not goin there again.rudeee staff.

Pizza Hut is my go to but my delivery last night was appalling I asked for extra cheese and there was hardly any cheese or sauce on the pizza. The toppings were sprinkled in the centre and It was mainly crust all around so like 3 bites and nothing but crust left. The fries were burnt on the edges but raw and hard? Ordered at 7pm on a Saturday What is going on pizza hut?

Extremely disappointed, a spur of the moment decision to go to Pizza Hut Everything about the meal was terrible , therefore I have bullet pointed it Horrible out of date salad which which wasn’t fresh Bland tasteless pizza which wasn’t freshly made dry horrible on a wafer thin base which tasted stale Ice cream tasted sour and off Poor range of condiments , the ketchup and barbecue sauce , the texture and taste was cheap and not of a high standard Fries and onion rings dry and tasteless A complete rib off nearly £60 spent and wasted Avoid like the plague I wish we had stayed in and had oven heated frozen pizza it would have been tastier and better value

It was my son's birthday and he picked here for the occasion. The waitresses and waiter were all lovely and even brought out our cake and sang happy birthday for him. Unfortunately, it's now card only and you have to order through their QR code at the table which is just more faff than it's worth. When two and a child's bill comes to £60 I'd appreciate a more personal service, as opposed to being on my phone, which even cheap pub grub places do, but that's not the staffs fault. The pizza was unfortunately too greasy but dam it tasted good ! The saladette was kept neat and clean, as was the restaurant, and plenty choice at the refill machine. I'd give 5* if you ordered with a person instead and pizzas weren't as greasy or quite so expensive.