Donut Boy - Dubuque
Donut Boy
Description
Dubuque's popular donut shop has generated varied opinions among patrons. Many boast of delectable flavors, especially the cake and cream-filled varieties, evoking fond memories and delightful experiences. Customers appreciate the friendly service, with some noting their children's joy and excitement during visits. However, others report frustrating encounters, including order mix-ups and stale products. Complaints often highlight inconsistent quality, with some donuts appearing undercooked or lacking freshness. Overall, while the establishment has potential, it seems that reliable customer service and product consistency are needed to elevate its standing further.
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Feedback
Okay. The owner was rude. He abruptly entered the restaurant and yelled at me to close the door. I don't think it's very nice to shout at customers.
We were disappointed to find out that they no longer offer our favorite item, the glowing donuts, which we always enjoyed selecting from the menu.
This little donut shop offers typical sweet treats and is great for what it offers.
I ordered a dozen raised donuts and received only cinnamon rolls and cinnamon rolls next to each other. They were also undercooked.
There was no customer service at this restaurant. The donuts were decent, but not worth putting up with the unpleasant workers.
