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Milano's offers a mixed experience, with delicious pizzas like the pancetta potato but bland margarita options. While service is top-notch, one diner faced poor treatment when simply ordering desserts and coffees. Another group was left without a table despite booking weeks in advance for a special occasion. Despite some drawbacks like pricey offerings and subpar coffee, the restaurant has some strengths, including gluten-free options, tasty linguini dishes, and a warm atmosphere at the Grand Canal Docks location. Inconsistencies in taste are noted, with some reporting a decline in quality. Overall, Milano's has potential but needs to address service and culinary consistency issues.

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