O'shea's Pub - Drumheller
O'shea's Pub
Description
O'Shea's presents a blend of experiences that varies greatly from visit to visit. Diners often appreciate the vibrant atmosphere and comfortable setting, along with attentive service during less busy times. However, many guests have reported issues with food quality, particularly with dishes like fish and chips and appetizers that arrive burnt. Service inconsistencies are frequent, including long wait times for orders and lack of basic utensils. Some patrons celebrate the pub's potential, citing good menu options and cleanliness, but others leave feeling disappointed and unlikely to return. O'Shea's could benefit from focusing on food quality and service consistency to improve overall customer satisfaction.
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We always enjoy a good meal when we come here. I like a Pub atmosphere that allows kids. This time we came on a Sunday for lunch before heading back home. Wasn't too busy on this day, just a handful of customers. Water who also doubled as the host was great. Came and took our drink orders right away. I ordered the O'Sheas burger. Perfect. My wife had the Jambalaya definitely not award winning despite what the menu said. The kids shared a shepherd's pie which was on special this day. They really enjoyed it. Waiter came back and gave the kids oreas nice touch. We enjoyed ourselves and will be back. Maybe check out some of the other items on the menu.
Nice food, good service, friendly staff. Has to be exceptional for five stars. That is why only four.
Service: I ordered take out, no service was really needed. They forgot to add the dressing to my order so I got back to my hotel and had to eat a dry salad. Atmosphere: From what I can see, it was a typical put style atmosphere. Taste Value for Money: I ordered the Mediterranean steak salad but substituted the steak for salmon. The salad tasted alright but I wish there were other types of greens besides romaine lettuce. The salmon didn't have much flavour but it was nicely grilled. The salad came with a grilled tomato which tasted a little frozen but with grill marks on one side.... Pretty mediocre salad for $17 I would say. Next time I will order something more substantial but I was feeling like eating veggies that day.
Sheesh, this place has gone down hill in the last year. We stood at the door waiting for a server to notice us for a while. Got a seat looked at the menu for a bit and the server was slow between ordering drinks and then food. I got the beef dip, it was nice but not as much meat on it as I expected. The side salad was not good. The lettuce was in pretty rough shape. My husband ordered fish and chips and was asked about the side so he said salad thinking it was in addition to the chips not instead of. Who has battered fish with a salad? The fish was also burnt. It shouldn't have even came out of the kitchen.
The food was good, particularly the blackened mango chicken and burgers. Drinks are reasonably priced, and often there's specials on for cocktails. Service wasn't overtly positive; it was fairly quiet when we were there, but still our served took a long time to come to our table and look after us. I was disappointed by the Irish coffee being served without whipped cream, so that any alcohol would evaporate rather than be trapped under the cream, but other than that I found the place was more than adequate for our needs as we were staying next door at the Ramada hotel. We forgot to ask, but they will give a 10% discount if you show your hotel key card.
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