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#24 - Fast Food - Downey, Chicken, American

Reviews

Overall Total Score
2.9 out of 5
Average | 2937 reviews

Reviews from various websites

Menu

Last update : 09.09.2022

1.6 ★ from 10 reviews
nevenka96
09.09.2022

I ordered two 16 piece buckets, a 24 piece wings, and sides. The bill came out to about 115.00. No problem, i had company at home waiting for some fried chicken. Instead we got a meal that nobody cared for. The chicken didn't even appear to be fried. It was as if everything had been rushed. Although we moved aside and waited in our car for no less than 30 minutes to get our order. The chicken was atrocious. Absolutely the worst fried chicken i've had anywhere. The coating and grease just fell and dripped off the chicken and everything fell apart as we tried to take a piece out of the bucket and the bottom of the bucket was a cesspool of grease. What a disappointment, especially with having a crowd for dinner and having spent all that money. There is no excuse for bad service and who wants to drive back and forth to exchange when you have 12 hungry guests at home.

nevenka96
09.09.2022

It will be the last time I come here to this KFC restaurant!!! Made a complaint about my order because they got it wrong and I get an ATTITUDE from the manager her name is SHONDA. Bad workers working here.

akeem45-firefighter9
09.09.2022

They had no barbecue for my 16 chicken strips.. disappointed after paying $31

talon-carter
09.09.2022

Placed an order online (2) days before pick-up for a family party. I got a confirmation email when I placed it. Even got one the morning of confirming my pick up time! Cool. I get here at my pickup time and surprise, surprise. My order isn’t ready. In fact, it hasn’t even been started. Some rude woman (Daniella) says “next time call ahead that’s a lot of chicken” (that’s after not even bothering to greet me for the first 5 minutes). Lazy incompetent people. I will never be back here, I suggest you follow suit! And if you do, don’t bother with placing an order, it won’t make a difference. I still had to wait around their dirty dining room for my order. While they made my chicken sans gloves. For 30 minutes. Mind you, there was NO ONE ELSE in the dining room. Not once was there a “sorry about the mix, or the wait”.And see the photo attached: you think they serve their floor chicken? ?Update: the chicken was foul. 0/10.

jewel18
09.09.2022

Over priced and portions are small and doesn't taste good anymore ..Pollo Loco is better

KFC has garnered a variety of feedback, revealing a restaurant struggling with consistency. While some patrons appreciate the original chicken and coleslaw, others report unfortunate experiences, including dry, stale food and incorrect orders. Service quality fluctuates significantly, with some customers praising helpful staff, while others encounter rudeness and inattentiveness during busy times. Issues such as improper food preparation and cleanliness have also been noted, leading to dissatisfaction. Although there's a hint of potential for improvement, many diners find their experiences leave much to be desired, ultimately questioning the value of their meals.

Int Restaurants

Last update : 13.09.2023

3.5 ★ from 2772 reviews
glakin-office924
13.09.2023

I really enjoyed the original chicken, it's the best! The coleslaw was also great. My only complaint is that the biscuits could be a bit softer. The prices were on the higher side, but hopefully as time goes on, we'll see some better deals.

keeling-garfield
13.09.2023

The service at this restaurant is excellent at times, but they seem overly focused on providing the quickest service possible. I just wish they could get my order right 100% of the time, or at least 8 out of 10 times.

carlos-253
13.09.2023

I’ve had a great experience with this KFC so far! I’ve ordered from them four times, and they’ve always prepared my order correctly. The food is consistently well-packaged and served hot. Although the drive-thru lines can be long, picking up inside is usually quick and efficient.

jose-244
13.09.2023

Nice service. Even though a Lil wait..

laurie28-1
13.09.2023

Good food . Still excessively salty though

Sirved

Last update : 29.04.2025

2.9 ★ from 38 reviews
erica-cruz-doctor93
29.04.2025

Waited 20min and no one took my order worse customer service ever. I decided to leave? manager working drive through and did not once have anyone help us out.

valentina-rios-docto
29.04.2025

I bought 3 fillups boxes today, the chicken was soo dry and looked old. The cookie that came with it we had to spit it out and throw it away as tasted horrible like past due, expired. We searched the expiration date but could not find one. I don't thinkquality control has passed by to check the food served there. Customer service was good thats the 2 stars for.

roxy-gutierrez-fern7
29.04.2025

The fried chicken is fresh and delicious. I will probably come back again.

alondra-vgonzalez
29.04.2025

This is one of the closest locations to me, so I gave it a try three times. However, the customer service was disappointing—they were rude and inattentive. I won’t be returning. KFC really needs to improve employee training.

dorothy-rice-store22
29.04.2025

Thank you very much we ate very delicious!

Restaurantji
2.9 ★ from 117 reviews

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