Bionicos Plus - Feedback

From the moment I placed my order, it was clear she was having a bad day and had a noticeable attitude. I asked if they still had regular scoops of ice cream, a... read more From the moment I placed my order, it was clear she was having a bad day and had a noticeable attitude. I asked if they still had regular scoops of ice cream, as I hadn’t seen them displayed like before. She confirmed they did, so I ordered a regular therapy blend number seven with almond milk. When my order came up, I noticed it looked completely different from what I usually get. I politely pointed out that I didn’t think this was what I had ordered, explaining that it was supposed to be a number seven. In a very rude tone, she responded, "That’s why I asked you." I reminded her that when she asked, I had indeed confirmed my order as a therapy blend number seven. She rolled her eyes at me. I kindly requested that they fix my order, as I had already paid and wanted the drink I originally ordered. After her continued dismissiveness, another worker stepped in to resolve the issue. As someone who works in the restaurant industry, I understand that we can all have bad days. However, this wasn’t a situation that couldn’t be fixed, even if there was some confusion. There’s simply no reason to be loud or disrespectful to a paying customer. I'm just very disappointed with the treatment I received today.

I ordered a napolitana, but when I got home, I realized they left out some ingredients. I called right away, and they told me to come back the next day for a re... read more I ordered a napolitana, but when I got home, I realized they left out some ingredients. I called right away, and they told me to come back the next day for a replacement. When I returned, they refused to give me my napolitana because the staff member I spoke to hadn't left a note about it. It was pretty frustrating. I definitely won't be returning. The customer service was terrible.

I was very disappointed in my order, it’s was a soggy mess. I didn’t get what I paid for read more I was very disappointed in my order, it’s was a soggy mess. I didn’t get what I paid for

Ive been coming here for years, this place has very good juices and lots too choose from.. From juices to smoothies to nutrition you name it this place has it,... read more Ive been coming here for years, this place has very good juices and lots too choose from.. From juices to smoothies to nutrition you name it this place has it, theyre busy on certain days i love coming here

I was really disappointed with my experience. The lady who served us was very rude to both me and my daughter. We simply asked about the ingredients in the pita... read more I was really disappointed with my experience. The lady who served us was very rude to both me and my daughter. We simply asked about the ingredients in the pitalla bowl, but she snapped back that she didn’t know and told us to just look at the picture. I left feeling unwelcomed and frustrated.