Niki's Kitchen Cafe - Down

Arrival at 3pm bank holiday Monday after the hiking slieve donard. it was packed and the employees were run off their feet, but still remained friendly and effi... read more Arrival at 3pm bank holiday Monday after the hiking slieve donard. it was packed and the employees were run off their feet, but still remained friendly and efficient. had a club sandwich and a Cuban pot roasted sandwich both very good.

We all had a great breakfast here great menu selection, super fast service and cheap price. read more We all had a great breakfast here great menu selection, super fast service and cheap price.

Beautiful breakfast and coffee for less than £10 per person. eating was good quality and portions were more than enough read more Beautiful breakfast and coffee for less than £10 per person. eating was good quality and portions were more than enough

The last time I reviewed this restaurant, I was pleased to give it top marks. The young blonde girl, Michelle, was a fantastic asset and we always enjoyed our v... read more The last time I reviewed this restaurant, I was pleased to give it top marks. The young blonde girl, Michelle, was a fantastic asset and we always enjoyed our visits. However, since the Covid pandemic, we have noticed a significant decline in quality and service. During our recent visit, we decided that we will not be returning to Niki's Kitchen Cafe. The staff were unfriendly and unhelpful, and it seems that the restaurant has lost its charm. We will be spending our money at other dining establishments in Newcastle instead. We were informed that lunch service had just ended as we walked in, and when we asked if there was anything available, we were told that the kitchen was closed except for scones and tray bakes. The staff member's hostile attitude was shocking, and we felt unwelcome. We have decided to take our business elsewhere and do not recommend Niki's Kitchen Cafe to others. It is a shame to see such a decline in a once great spot.

I stood in line before 1:50 pm, as breakfast service ends at 2 pm. I was asked for my order at 2:04 pm, but they refused to serve me from the breakfast menu bec... read more I stood in line before 1:50 pm, as breakfast service ends at 2 pm. I was asked for my order at 2:04 pm, but they refused to serve me from the breakfast menu because it was past 2 pm. It seems ridiculous that in a matter of minutes, they could not use common sense to accommodate one customer.