Subway - Dover

Breakfast, Lunch, Fast Food
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Subway

Subway
3.4 / 5 (2012 reviews)

Description

Metro offers a tantalizing selection of subs, sandwiches, and wraps, appealing to health-conscious diners seeking quality ingredients. However, customer service experiences vary significantly. Instances of unprofessional behavior, such as staff failing to change gloves between orders and displaying impatience with customers, have marred visits for many. While the food—like the ham, egg, and cheese on flatbread—receives praise for its flavor and quality, the service leaves something to be desired. Despite the inconsistencies in service, Metro's culinary offerings keep patrons hopeful for an improved experience on future visits.

Last update: 20.05.2026 from: Jett

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★ 3.4 / 5 from 2012 reviews

Dover Air Force Base subway at 1845 on May 6 I felt the tension and the attitude when I was ordering my food and when I paid her, she dropped my changed in my hand. I'm a retired vet went war for my country more respect should be shown for our soldiers and veterans. I will never visit there again to buy anything.

rania-ayad
29.01.2024

I had a terrible experience at this restaurant. The customer service was poor, and the food was even worse. I ordered a steak and cheese salad, but the steak had a really off smell. The staff was rude and didn't seem to care at all. Their attitude was unacceptable, and I won't be returning. I ended up throwing my meal away.

Poor customer service and bad food. I ordered a steak and cheese salad, but the steak smelled awful. The staff were very rude and showed no concern. Their attitude was terrible. I will never go back and ended up throwing the salad away.

jett-spaulding
29.01.2024

My friend went there and she didn?t like it :

tanisha-gardiner
29.01.2024

During my visit to the Subway at Dover Air Force Base at 6:45 PM on May 6, I could sense a tense atmosphere and an unfriendly attitude while I was ordering. When I paid, the employee simply dropped my change into my hand. As a retired veteran who served in the military, I believe that more respect should be shown to our soldiers and veterans. Because of this experience, I will not be returning to this location again.

FAQ

The diner is accessible and can therefore also be used with a wheelchair or physiological limitations.

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