Subway - Dover
Subway
Description
At Dover Rocks, diners experience a mix of commendable food quality and customer service challenges. Many patrons appreciate the freshness of the sandwiches and the variety of offerings, including unique flavors like chili paprikabrot and spicy dill pickle chips. However, consistency in sandwich preparation is a recurring issue, with complaints about uneven assembly and insufficient attention to detail. Customer service can be hit or miss, with some staff members exhibiting excellent friendliness while others fall short in responsiveness and operational efficiency. Overall, while the culinary experience has its merits, improvements in service and sandwich building are essential for a better dining experience.
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We literally came in from a volleyball game was in there at 8:45 and and we stood in line with other people we had 6 people with us in line young girls hungry from playing ball games total people was 9 , The boy that was making the sandwiches milked making two sandwiches for the other people and then it became 9 o’clock he said we are closed we will serve no one and told us we needed to leave ! We was Very disappointed if you’re in there at 8:59 or 858 you should be served
My husband and I ordered 3 sandwiches. Each sandwich was perfectly made. The young man who took our order, John, was absolutely wonderful. He was efficient, knowledgeable, kind, motivated, and professional. Usually when kids work alone, I dread using the business. John was so good he changed my mind! Dover Subway is AWESOME!!!
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