Wendy's - Dothan
Wendy's
Description
At this local Wendy's, customers are frequently met with frustrating service issues, ranging from understaffing to inconsistent order-taking, leaving many feeling disappointed. Patrons recount long waits and multiple attempts to place orders, often with little to no response from staff. While some experiences highlight positive aspects, such as tasty food items like the maple bacon chicken croissant and flavorful potato wedges, the overall sentiment points to a troubling pattern of service failures and a lack of management responsiveness. Despite the potential for a satisfying meal, many find navigating the experience to be a significant hassle.
Images
Feedback
I was on my way and noticed that Wendy's was serving breakfast, so I decided to give it a try. I ordered the maple bacon chicken croissant combo. The combo came with potato wedges, which were amazing. The sandwich was good; the chicken was juicy, and the bacon was cooked just right. However, I expected a light, fluffy croissant, and it was more like Hawaiian bread. Overall, I would definitely order this combo again and recommend it—it was delicious!
She stayed here through the city and wished we hadn't. the server were friendly, and eating (although our order was made inaccurate) was fresh and tasty. they immediately corrected their mistakes. the problem was with the cleanliness. this place was rough. our shoes hang with every step on the carpet. no tables or chairs were clean. the mens urinal was dirty, the hot water run constantly, and no paper towels. it smells like a latrine. no serviettes were available. we wish we had chosen another place to din.
Last month the first visit service was extremely slow during eating. I will wait for fresh and that's good, but that was a long wait, then after eating, the server just turned its back, as I still wait there to demand ketchup that was not offered or put on the tablet. I just had to say that someone gets the attention because nobody would come to the counter. 2. visit was a journey through experience where I ordered 3 items, 2 burgers and one salat. I left and didn't know until I came home, I didn't get the salat.
The food was excellent, with a great variety of dishes and drinks. I have a suggestion: it would be nice to offer green tea in different flavors, including sweet, diet, and unsweetened options.
Menu
Combos
Italian Mozzarella Chicken ComboA juicy; lightly breaded crispy chicken breast; topped + deep‐fried melty mozzarella; Asiago cheese & rich marinara sauce all on a garlic knot bun. Turns out; the best appetizer platter is a single sandwich.
$10.3 Italian Mozzarella Cheeseburger ComboA quarter‐pound* of fresh; never‐frozen beef topped + deep‐fried melty mozzarella; Asiago cheese & rich marinara sauce all on a garlic knot bun. If your favorite appetizers were somehow also a burger it would be this.
$10.3Chicken Sandwiches & Nuggets
Grilled Asiago Ranch ClubOur chicken is perfectly grilled & topped + crispy bacon; Asiago cheese; creamy ranch; lettuce & tomato – all on a toasted bun. Go grilled. Go home happy.
$6.7Hamburgers
Italian Mozzarella Cheeseburger, SingleA quarter‐pound* of fresh; never‐frozen beef topped + deep‐fried melty mozzarella; Asiago cheese & rich marinara sauce all on a garlic knot bun. If your favorite appetizers were somehow also a burger it would be this.
$6.7 Italian Mozzarella Cheeseburger, DoubleA half‐pound* of fresh; never‐frozen beef topped + deep‐fried melty mozzarella; Asiago cheese & rich marinara sauce all on a garlic knot bun. The best of beef sliders; cheese sticks; & garlic knots but even better because they’re all in one burger.
$7.9 Italian Mozzarella Cheeseburger, Triple$9.1
