Kfc - Dothan

#10 - Fast Food - Dothan, American, Chicken
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Kfc

Kfc
3.0 / 5 (3456 reviews)

Description

At a recent visit to KFC, patrons encountered significant issues with both service and ambiance. The drive-thru experience was marred by poor speaker quality and unprofessional staff demeanor, leading to frustration among customers who felt rushed and ignored. Complaints about lengthy wait times and employees chatting instead of attending to customers further highlighted a lack of attention to service. Although the food received a solid rating of 4 out of 5, the outdated exterior and disappointing dining atmosphere detracted from the overall experience. To enhance satisfaction, improvements in customer service and restaurant upkeep are urgently needed.

Last update: 24.05.2026 from: FAD

Feedback

★ 3 / 5 from 3456 reviews
fad-park
18.01.2026

Chicken tasted like it had no original recipe coating on it. Tasted like it had only flour on it. And had been fried in an open deep fryer. Service was excellent. Just the food was not up to KFC flavor.

zwightlyn-simmons
18.01.2026

When I ordered the item I wanted was always there nice and hot.

tera-hill-2
18.01.2026

Horrible! Horrible! HORRIBLE!!!!! Food was thrown away by an employee who got an attitude when I confronted her about her about it. And then wouldn't give me my food just gave me a refund of my money. Will never go there again. No stars!!!!

stacta-smith
18.01.2026

Very friendly staff food was very hot and good

kurt-welte-1
02.02.2024

The exterior of the restaurant appears outdated and could benefit from some renovations. The food presentation doesn't meet expectations. Additionally, the staff is not particularly welcoming.

FAQ

The restaurant offers the opportunity to watch sporting events on a TV / screen.

The place also takes the common credit cards.

More information

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