Kfc - Dothan

#12 - Fast Food - Dothan, American, Chicken

Kfc

★ 3.0 / 5 (3456 reviews)

At a recent visit to KFC, patrons encountered significant issues with both service and ambiance. The drive-thru experience was marred by poor speaker quality and unprofessional staff demeanor, leading to frustration among customers who felt rushed and ignored. Complaints about lengthy wait times and employees chatting instead of attending to customers further highlighted a lack of attention to service. Although the food received a solid rating of 4 out of 5, the outdated exterior and disappointing dining atmosphere detracted from the overall experience. To enhance satisfaction, improvements in customer service and restaurant upkeep are urgently needed.

Last update: 17.01.2026 from: FAD

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★ 3 / 5 from 3456 reviews

Was Demario Fisher at Kfc a mag?
The exterior of the restaurant is outdated and in need of updates. The dining experience was below expectations and the staff were not very friendly. However, the food was rated 4 out of 5. View all feedback.

What Irving Osinski dislikes about Kfc:
The customer service at this restaurant leaves much to be desired; the staff often comes across as rude and hurried. They frequently engage in conversation with their coworkers rather than paying attention to the customers. Nevertheless, I still find the food at KFC quite enjoyable. Overall, I would rate the food a 4 out of 5. View all feedback.

Wendy

01.12.2022

★ ★ ★ ★ ★

The food was gross old and not edible. They literally gave me old dry wings. Always check your food. Paid 13bucks for something i had to throw away. Stay away

Jaida

01.12.2022

★ ★ ★ ★ ★

Excellent customer service! Kudos to the young lady in the drive-thru; she was very polite.

Juliet

01.12.2022

★ ★ ★ ★ ★

This was the worst experience ever at KFC. They didn't answer the phone even though they weren't busy, messed up my order which should have been simple, and the food was nasty. I won’t ever eat here again. The menu needs serious improvement.

FAD

18.01.2026

★ ★ ★ ★ ★

Chicken tasted like it had no original recipe coating on it. Tasted like it had only flour on it. And had been fried in an open deep fryer. Service was excellent. Just the food was not up to KFC flavor.

Stacta

18.01.2026

★ ★ ★ ★ ★

Very friendly staff food was very hot and good

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Sandwiches

Spicy Chicken Sandwich Nuggets Box Meal
Order for delivery / pick up at a KFC near you & grab our Spicy Chicken Sandwich Nuggets Box Meal! This box includes our premium; all‐white meat; Extra Crispy fried chicken sandwich; plus your choice of side dish; medium drink & 5 of our all‐new 100%

$10.4

Classic Chicken Sandwich Nuggets Box Meal
Order for delivery / pick up at a KFC near you & grab our Classic Chicken Sandwich Nuggets Box Meal! This box includes our premium; all‐white meat; Extra Crispy fried chicken sandwich; plus your choice of side dish; medium drink & 5 of our all‐new 10

$10.4
Family Meals

Free Beverage Bucket 12 Pc. Tenders Meal
Perfect for dipping; our 12 Piece Extra Crispy Chicken Tenders Meal comes complete + 3 large sides of your choice; 6 dipping sauces & 6 biscuits. Now includes a FREE Beverage Bucket for a limited time only!

$33.7

Free Beverage Bucket 16 Pc. Tenders Meal
Order now & get a meal fit for the entire family + our 16 Piece Extra Crispy Chicken Tenders Meal! This fried chicken tender meal features 16 of our Extra Crispy tenders; 4 sides of your choice; biscuits & 8 dipping sauces. Now includes a FREE Beve

$40.6

Free Beverage Bucket 16 Pc. Chicken Meal
Have a meal perfect for friends & family! This 16‐piece combo includes our world famous chicken in the KFC recipe of your choice; 4 large sides & 8 biscuits. Choose between our Variety Bucket (4 drums; 4 thighs; 4 breasts & 4 wings) / our all‐dark

$43.6

Free Beverage Bucket 12 Pc. Chicken Meal
$33.7