Reviews - Dunkin'
Reviews summary
Dunkin' offers a mixed experience for patrons, with standout cleanliness and friendly staff juxtaposed against inconsistent food preparation and order accuracy. While many enjoy the freshly made breakfast items, such as donuts and customizable coffees, some customers have expressed dissatisfaction with food quality and service, including incorrect orders and mishaps with dietary requirements. Notably, while the location boasts quick service and a welcoming atmosphere, several diners encountered issues that left them frustrated, suggesting a need for increased attention to detail. Overall, Dunkin' holds potential but requires improvements to fulfill its commitment to customer satisfaction.
Was KIA B at Dunkin' a mag?
Typically, my experiences here are fantastic. However, on Mother's Day, they had a sign indicating they would be closed from 11 a.m. to 2 p.m. I placed my order online at 3 p.m. and paid through the app. I arrived around 3:10 p.m., only to find the restaurant was closed. It was quite a trek across town! View all feedback.
What Christina R dislikes about Dunkin':
I frequently order from Dunkin’, and there's a proper way to prepare their food that should be consistently upheld. Unfortunately, that standard isn't being met when someone just tosses three slices of bacon onto a piece of toast with a small amount of avocado. View all feedback.
Images uploaded by reviewers
Reviews from various users
Last update : 18.09.2023
I had a work meeting this morning and ordered 20 breakfast sandwiches. The entire team was incredibly friendly; they prepared the food quickly and made my morning so much easier. This morning crew is fantastic!
Typically, my experiences here are fantastic. However, on Mother's Day, they had a sign indicating they would be closed from 11 a.m. to 2 p.m. I placed my order online at 3 p.m. and paid through the app. I arrived around 3:10 p.m., only to find the restaurant was closed. It was quite a trek across town!
I frequently order from Dunkin’, and there's a proper way to prepare their food that should be consistently upheld. Unfortunately, that standard isn't being met when someone just tosses three slices of bacon onto a piece of toast with a small amount of avocado.
Terrible service. The lady in the drive thru was very rude and stated she couldn't understand me. Even my kids in the car said; that was very rude. I DO NOT recommend this place at all. If I could give zero stars, I would.
This is the second time That I have ordered a frozen Carmel coffee and have only taken two sips out of because it tasted so sour and rancid and have been extremely sick from. I knew it was bad from the start because of how sour it tasted. As someone who has worked in food services for seven years I would recommend dating your products because There is absolutely no doubt that one of those ingredients was extremely rancid. I don’t like leaving bad reviews but that is something that could be easily prevented and should not be over looked. I had to leave work early today because I feel so sick from that coffee.
Last update : 15.09.2023
Great coffee got a free donut w coupon.
The food and drinks were excellent, and the service was outstanding. The only issue I had was with the bagel bites; they had a taste and smell reminiscent of burning plastic, similar to electrical tape.
I absolutely loved it! The location is fantastic, and the breakfast sandwiches are delicious. They offer a wide selection of customizable coffees and, of course, donuts. The friendly and cheerful staff really enhances the morning experience. There's a drive-thru option, and ample parking is available. The interior is clean and well-kept, making it one of the nicest places I've visited.
This one is my favorite. We have three locations in this area, and they always offer a pleasant atmosphere and fresh coffee.
You like coffee, you like donuts? They are great but if you haven't tried their southern style sweet tea you are missing out on another treat.
Last update : 30.11.2022
My Saturday morning picks me up, is her Saturday morning shift. thanks to the staff to be so sweet and make big coffee. they are appreciated!
You can't beat any dark. I'm a hardcore implant darks fan from new hampshire and I was glad to find this place two days after the move here and now there are 2.
I took my daughter and her friend out for breakfast. The staff was very friendly, and the service was excellent. Our non-donut dishes were prepared quickly and tasted great.
Better than dieucks and faster service, but they never have small cups on stock and are always terrifying great drinks!
I placed an online order and arrived just two minutes after it was ready, according to the app. I had to repeat my order three times at the speaker before I was told to drive up. Unfortunately, I couldn't check my order right away because I was taking my mother home after her surgery, having spent three days in the hospital. Once we got home, I discovered that the donut holes were incorrectly packed; instead of the glazed, jelly, and chocolate I ordered, I received assorted ones. Additionally, I was missing two donuts that I had paid for. When I reached out to have my card refunded for the missing items, I was informed that I needed to drive 40 minutes back to the store to get it resolved. The cost of gas would have been more than the refund. Overall, I am very dissatisfied and will not be returning.
