Reviews
What User doesn't like about Papa John's Pizza:
Pathetic excuse for a Papa Johns or even a Business. Ordered a Pizza at 11:30 said Delivery time would be between 1:03 to 1:13 which isn 't terrible. At 1:03 it said the pizza was still being prepared. At 1:37 it still said it was being prepared. Tried calling the store multiple times and would either just ring constantly or be busy with no answer. Called Papa Johns customer service who said i would need to file a co... View all feedback. What User likes about Papa John's Pizza:
Updating Customer Service and Store Manager will continue to communicate with me about my bad experience. You promise to make it better and apologize. 4 stars for good setting, will give 5 stars until they fix the App Ready for Pick Up Alarm function. Many people face similar problems. Wish Papa Johns Better Original Sort by App, ready for pickup after 15 min, but they won't tell me. Wait 30 minutes ahead, then give... View all feedback.
Reviews from various websites
Last couple times we have ordered the woman on the phone has been polite, professional, and precise! Of course the food is delicious as well! Thank you!!
Social distancing and face masks enforced. Food was good. Staff not so friendly.
Pathetic excuse for a Papa Johns or even a Business. Ordered a Pizza at 11:30 said Delivery time would be between 1:03 to 1:13 which isn 't terrible. At 1:03 it...
read moreWorst customer service ever. Driver demanded a tip and when i received the pizza it looked like this. Pizza was super dry very disappointed. If i could give 0 s...
read moreI wanted to provide an update regarding my experience with the customer service and the store manager, who have both reached out to me about my recent issues. T...
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read moreI tried to order 2 pizza from this store with their app. It was totally user unfriendly. After 25 minutes and not getting anyplace, I quit. I went to Domino's a...
read morePlace is always busy but the pizzas are always fresh and ready on time. Donovan is great, has lots of patience, will make sure you get what you want. Great kid...
read moreI placed an order through the app, and once I completed the payment, it stated that the wait time would be 90 minutes. This feature should be improved in the ap...
read moreFirst of all, the pizza I received was outstanding—fresh, flavorful, and loaded with toppings. However, my experience with the staff left much to be desired. Wh...
read moreI requested a refund for the $5 delivery charge and the $9 tip they automatically added for delivery. They said they could refund the $5, but not the $9 tip. So...
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