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Contribute Feedback What User likes about Papa John's Pizza:
Updating Customer Service and Store Manager will continue to communicate with me about my bad experience. You promise to make it better and apologize. 4 stars for good setting, will give 5 stars until they fix the App Ready for Pick Up Alarm function. Many people face similar problems. Wish Papa Johns Better Original Sort by App, ready for pickup after 15 min, but they won't tell me. Wait 30 minutes ahead, then give... View all feedback.
What User doesn't like about Papa John's Pizza:
Pathetic excuse for a Papa Johns or even a Business. Ordered a Pizza at 11:30 said Delivery time would be between 1:03 to 1:13 which isn 't terrible. At 1:03 it said the pizza was still being prepared. At 1:37 it still said it was being prepared. Tried calling the store multiple times and would either just ring constantly or be busy with no answer. Called Papa Johns customer service who said i would need to file a co... View all feedback.
I tried to order 2 pizza from this store with their app. It was totally user unfriendly. After 25 minutes and not getting anyplace, I quit. I went to Domino's and finished my order in 5 minutes. Dominos is the way to go.
Place is always busy but the pizzas are always fresh and ready on time. Donovan is great, has lots of patience, will make sure you get what you want. Great kid and establishment that take the time to build your pizza and ingredients how you like. (Seemsfamily owned bc its always the same people and staff)
Last couple times we have ordered the woman on the phone has been polite, professional, and precise! Of course the food is delicious as well! Thank you!!
Social distancing and face masks enforced. Food was good. Staff not so friendly.
Pathetic excuse for a Papa Johns or even a Business. Ordered a Pizza at 11:30 said Delivery time would be between 1:03 to 1:13 which isn 't terrible. At 1:03 it said the pizza was still being prepared. At 1:37 it still said it was being prepared. Tried calling the store multiple times and would either just ring constantly or be busy with no answer. Called Papa Johns customer service who said i would need to file a complain to wait 5-7 days to see if i could receive a refund for my order. The driver than calls me at 1:57 to say it was crazy and to ask if i still wanted my order for him not to waste his time driving here. These people are an absolute joke never order from here. No wonder Papa Johns is failing as a company with people like this.
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