Whataburger - Donna

Damian from drive thru outside lane deserves a big raise! He had amazing customer service, and assured me my order was complete. I have no choice but to come to this location since it?s close to home, and usually the service sucks and the food is cold andmissing. However today was different Damian made sure my whole order was complete and fresh! He went above and beyond his jobtonight unlike most of his coworkers. I can honestly say today my $48 order was a 10/10 when it?s usually a 4/10 when I eat fromthis location. So thank you Damian!

Night shift is terrible! I?ve only been to this location 3 times and all 3 times they messed up! I clearly stated what I wanted TWICE! And got no creamy pepper, no lettuce and buns were not toasted. Plus they don?t answer they?re phone either, called 3times to complain and nothing.

I ordered breakfast tacos this morning and found raw onions in them. I'm not sure how that happened, but it was pretty unappetizing.

I had a terrible experience tonight. Maritza, I was really disappointed. My patty melts didn’t come with the creamy sauce, and even though I asked for an extra tomato on the side and agreed to pay for it, it wasn't included. I also requested 10 packets of picante sauce, but only received 4. The service was just unacceptable.

We waited 30 minutes for our meal. When I spoke to the manager, she mentioned that we were getting fresh chicken strips, but they didn't taste fresh at all. All she offered as a response was if we wanted any condiments. I was really disappointed with how this situation was handled.