Caffe Nero Doncaster
Caffe Nero Doncaster
Description
Nestled conveniently across from the city's main shopping center, this café offers a warm atmosphere and a tempting array of snacks and drinks. While patrons rave about the exceptional coffee and friendly service, consistent concerns about cleanliness and maintenance overshadow the experience. Many found their dining areas in disarray, with dirty tables and unkempt bathrooms. Despite these setbacks, the café is popular for its cozy ambiance, making it a go-to spot for both casual meetups and people-watching. Visitors recommend the cappuccino cake but caution against inconsistent quality and slow service during busy times.
Feedback
My wife and I recently visited a cafe for coffee. The service at the counter was good and the coffee was fine. We sat inside and noticed that the tables outside were covered in dirty dishes. A staff member came out and casually chatted with customers while ignoring the dirty dishes. Another customer had to put their drink on a table with dirty dishes. Even though they cleared another table, they did not sanitize it or empty the ashtray. The dirty dishes were still on a table inside when we left. This lack of hygiene is concerning, especially in the current situation. I suggest that the staff be urgently retrained.
I visited the restaurant on Friday, September 27, 2019. The establishment appeared run-down and in need of renovation. It took the staff member a long time to serve me. The crockery had lost most of its design, and I was given a used tea spoon with tea/coffee stains on it. I did not receive a knife with the muffins I ordered. When I moved to a raised area, the tables had not been cleared. When a staff member cleared the table next to us, crumbs were brushed towards my girlfriend. To add to the disappointment, the toilets were out of order. I would advise avoiding this place and going to Gregg's instead.
I was very disappointed to find the toilets in such a dirty condition and the tables were in need of a good clean. The soothing music in the restaurant did not make up for this.
Great coffee at a reasonable price. The staff in this branch are always really friendly.. kind and helpful to all their customers

