Wok Cafe - Dollard-Des Ormeaux

I am only giving one star because there is no option to give zero stars. I went to this restaurant with a large group on a Saturday night and was shocked by the lack of service. The staff seemed more focused on fulfilling UberEats and DoorDash orders than attending to us in the restaurant. To make matters worse, the "crispy sesame beef" I ordered was anything but crispy... it was soggy, fatty, full of gristle, drowning in a sweet sauce, and practically inedible. When I mentioned my disappointment during payment, I was met with an extremely rude "it doesn't matter." It's one thing to not get value for your money, but it's a whole other level to not care about a paying customer's dissatisfaction. I will not be coming back, and I highly doubt that many from our group will either.

We frequented this restaurant often, but consistently had issues with the air conditioning. They keep it extremely cold and have a powerful fan that adds to the chill. When we brought this up to the waiter, he seemed to ignore our complaints and claimed not to understand English. We then spoke to one of the owners, who tried to address the issue by adjusting the air flow through the ceiling vents. However, the problem persisted. Our food arrived and the vegetables were so cold that we had to send them back. The waiter replaced them with a new plate, but soon the rice also became cold due to the icy air from the AC. Despite our repeated complaints, the staff did not seem to care. It's a shame, as we have been loyal customers for many years, but the quality of our experience seems to heavily depend on who is working that day. Overall, we were not pleased with our visit.

I had a terrible meal here, wouldn't go back. We chose 4 dishes to be all spicy, with a pimiento next to them on the menu. I also specifically asked if the Aubergine Thai Style was spicy, and the waiter... said yes, it was spicy. They weren't. They were all bland, spices hardly noticeable. When the waiter asked how the food was, I said it was not very spicy, he said your mouth would burn... So this restaurant offers a clientele that accepts it, right or wrong, does not want any spicy food. Maybe try to insist that it is very, very spicy if you actually do like spicy Asian food, otherwise Bland is what you get. Try it. Like decor, really simple. At least it is cheap and you get a lot (Bland) food for the price...

I never usually write comments/reviews but for this I have to.. food was terrible, everything is disgustingly slimey, covered in m.s.g. I took two bites of the chow mein, and LITERALLY puked up everything in my stomach.. had a super gross after taste, and again,...everything is just coated is this disgusting slime.. EASILY the WORST oriental place I’ve eaten!! It makes Thai express seem like high end cuisine! Ps.. I’m really not trying to be a hater, but.. it was THAT awful to me. If you’re thinking of wok café, do yourself a favour, stay home and cook! Your stomach, taste buds annnnnnnd wallet will thank you.

We ordered several dishes and the overall consensus was disappointing. The chicken roasted rice lacked flavor and was mostly made up of rice with a small piece of egg and chicken. The Sweet and Sour Chicken and General Tao Chicken were indistinguishable, both covered in a thick, sweet sauce. The Beef with Chinese broccoli didn't have the usual garlic flavor and was watery. The Chinese ribs were fatty and lacked meat. The Chicken Chow My noodles were rubbery and flavorless, as if they had been boiled instead of wok fried. The Peanut Butter Dumplings were the worst dish, with small, tasteless dumplings in a watery sauce. We would not recommend ordering from this restaurant.