Sushi Master Дніпро - Dnipro

They were healthy! Made a pre-order #745040 from 02/11/2025 to 02/14/2025. We waited for 2 hours, the courier called and said that he was going to leave... This... read more They were healthy! Made a pre-order #745040 from 02/11/2025 to 02/14/2025. We waited for 2 hours, the courier called and said that he was going to leave... This is some kind of bullying and disrespect for customers! Your Sharashkina office is full of scum and shame! I categorically do not recommend this overdrying master!

I understand that the standard response to everyone is Congratulations! Such situations are unacceptable for us. We promise to work on the mistakes and make ame... read more I understand that the standard response to everyone is Congratulations! Such situations are unacceptable for us. We promise to work on the mistakes and make amends. We would really like to resolve the situation. Please leave your phone number (or order number) and we will contact you as soon as possible! Thank you for your understanding! Sincerely, your Sushi Master NOBODY TRYING to solve anything. They called, left the order number. Silence..... Complete scum....

I pre-ordered 02/10/2025 for 02/14/2025 at 19:00 for home delivery. As a result, February 14 came, the time was already 19:30 and there was no order, at 19:50 I... read more I pre-ordered 02/10/2025 for 02/14/2025 at 19:00 for home delivery. As a result, February 14 came, the time was already 19:30 and there was no order, at 19:50 I went into the application and it wrote to me “Your order is being prepared”, at 20:20 there was still no courier. I called the hotline, got through the thirtieth time, told the situation to the operator, she told me that she would give my phone number to the pick-up point. At 21:00 I received an SMS, “Your order has been collected, the courier is on its way to you.” 21:30 there is no courier, I start calling him, he tells me, “yes, yes, I’m on my way.” In short, he delivered the sushi at 21:50, although it was a 10-minute drive from the point of delivery to my house. I’m sorry, of course, but such a boorish attitude towards customers is disgraceful. P.S. If you want sushi, don’t order from Sushi Master! Otherwise, you will wait for a very long time, and your evening and mood will ruin! !!!

We ordered sushi for February 14th at 7:00 p.m. and it arrived at 9:30 p.m. read more We ordered sushi for February 14th at 7:00 p.m. and it arrived at 9:30 p.m.

I really want to thank you for the spoiled festive evening. I meet such a bottom for the first time. They made a pre-order for Valentine 's Day three days in ad... read more I really want to thank you for the spoiled festive evening. I meet such a bottom for the first time. They made a pre-order for Valentine 's Day three days in advance. On the day of delivery, a surprise awaited us. At the time when the sushi was supposed to be brought, no one came. We waited for an hour and tried to call to find out the fate of our order, but all in vain. Only two hours later, the courier called. Two!!!! Two whole hours!!!! Dear, are you serious!? Why do you take pre-orders? If there is such a delay, why not warn? I have never met such disrespect for customers!