Baskin-robbins - Dixon

I went through the driveway and waited for a quite long time, because it seems to be a computer problem that is good, except that when she gave me my ice cream, it was already half a melt because it was there on the counter sat all the time that they were busy with this computer problem. Moreover, for my Sunday, who was annoying, they set the wrong topping.

This used to be a nice baskin robins with good customer service. The last three times I have went the customer service is terrible. You order a milk shake and they are just milk with a little flavor!! When you say something they don't care. You have to pay more money to make it a normal milk shake. Their attitude there is terrible. Do not go there you will be disappointed!!

Will never give them our business again. When you publicly call out my 7 year old for not wearing a mask you lose our business

Milk shake was nasty made with too much milk not enough ice-cream. Went back inside told them about it they re did the shake to have the same outcome i honestly had to throw it away. Never going to the Dixon Baskin-Robbins again!

I ordered the Mystical Mermaid Cake a week ago for my 12 year old for pick up today. I want to say that the customer service on the phone was amazing. The website showed that specific cake not being available at the dixon location. The young woman on the phone was incredibly helpful with taking my order over the phone as well as helping me with the different options and choices available. She was very patient with me!! We decided to go with green writing, the same green on the cake. These folks definitely know what they are doing and have the vision! We decided on a chocolate chip ? dough ice cream cake. My daughter absolutely loved the cake. Oh, and wow was it amazing!!! Thank you to the entire staff at the Dixon Baskin Robbins, especially in the times we are in!!